Tile Experience Reviews

Name: Tile Experience
Address: 108 Beddington Lane , ,, , 108 Beddington Lane , ,, London
Rating: 4.76

4.8 Rating 2,428 Reviews

94 %

of reviewers recommend Tile Experience

4.8

Based on 2,428 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

020 8689 4187

Email:

info@tileexperience.co.uk

Location:

108 Beddington Lane , ,, , 108 Beddington Lane , ,
London
CR0 4YY

Tile Experience 5 star review on 15th October 2025

Anonymous

Anonymous // 01/01/2019

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“Very fast delivery of the samples and tiles were good quality unfortunately they were not quite the right colour and finish for our tiling project”

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Posted 9 months ago

“Very good product. But delivery miserable...”

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Posted 9 months ago

“Excellent service Great prices!!”

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Posted 9 months ago

“Sample tile received (Dorset red) but expected Dorset Woolliscroft Red. Unfortunately tile sent is darker and thickness greater (by 2mm) than required tile(s). Are Dorset Wooliscroft red still available please?”

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Posted 10 months ago

“Brilliant service !”

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Posted 10 months ago

“Very knowledgable and helpful customer service - thank you Jack for helping me sort out how many tiles I needed! Fast delivery. Lovely mosaic tile product can't wait to see them laid.”

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Posted 10 months ago

“Very easy to order FREE SAMPLE which arrived in 3 days. Excellent response to their website ordering system. Thank you”

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Posted 10 months ago

“Great service. Fast and efficient.”

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Posted 10 months ago

“Bought click and collect. And item was ready very quickly.”

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Posted 10 months ago

“Really happy with my order. Tiles arrived well packaged with only 5 out of 400 damaged (we've used them in area's where cuts were needed so minimised waste). My ONLY criticism is after email acknowledging my order I received no more communication, no delivery updates or tracking information. I do work from home, so not an issue as such but to know a day/timeframe is always useful.”

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Posted 10 months ago

“Superb. They had the tiles I wanted and, more importantly, they could ship the next day. I ordered 1 minute past noon, and gave them a call. Lee was superb to deal with on the phone. The shipment made the deadline, and I got full tracking information later that day. Delivery turned up, and was brought right into the hallway - carefully as the tiles were huge. Really happy with the whole process, and will definitely use again if I need more spare tiles.”

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Posted 10 months ago

“Did what you said you would”

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Posted 10 months ago

“Paid £10 for delivery, which was late and then the grout turned up and was leaking all over the box. Not impressed.”

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Posted 10 months ago

“Helpful staff and was able to order the quantity of tiles I needed not by the box. Would happily recomend to anyone.”

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Posted 10 months ago

“I am very happy with the overall support and speedy delivery.”

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Posted 10 months ago

“I wanted some Schluter tile trims which are not easy to get without paying a fair bit on postage. Since I live in Sutton, I can order and pick up the trims from Tile Experience, the staff was nice and I got them within a week.”

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Posted 10 months ago

“I tried to order sample 4"×4" grey tile You sent 6"×6" although the tile was wrong size it was wrong shade too Thanx for sample though”

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Posted 10 months ago

“Received the sample promptly and once ordered what I needed arrived on time and beautifully wrapped so no damage.”

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Posted 10 months ago

“Spot on. Great service. Highly recommended.”

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Posted 10 months ago

“You shouldn't say your order is ready to collect, because when you arrive and wait to be seen, you then start to pick the order... Have the order ready!”

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Posted 10 months ago

Tile Experience is rated 4.8 based on 2,428 reviews