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Tile Experience Reviews

4.8 Rating 2,411 Reviews
94 %
of reviewers recommend Tile Experience
4.8
Based on 2,411 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
99%
Accurate And Undamaged Orders
Greater than 92%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Read Tile Experience Reviews
Visit Website

Phone:

020 8689 4187

Email:

info@tileexperience.co.uk

Location:

108 Beddington Lane , ,, , 108 Beddington Lane , ,
London
CR0 4YY

Excellent service from ordering to delivery! Will certainly use again, thankyou.
Helpful Report
Posted 3 years ago
Easy to order the tiles which turned up in a couple of days. I haven’t unpacked them yet as they aren’t needed for a few weeks but I hope that they are all intact when I do. They seem to be well wrapped
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Posted 3 years ago
Ordered 2 samples...to help me decide...got these within 2 days...placed an order for my choice of trim...got them within 2 days...Great service...5 stars...product is great quality...5 stars...would recommend tile experience.
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Posted 3 years ago
Bought 17 Marmox boards the price was the best on the internet, product as expected and was delivered on the following day in the middle of the 3 hour time slot given on a pallet to prevent damage. Not used this company before but will definitely use in the future highly recommended.
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Posted 3 years ago
Wanted to see a sample tile which The Tile Experience sent within 48 hours free of charge. Brilliant service
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Posted 3 years ago
Great selection of tiles and beneficial that you can order sample.
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Posted 3 years ago
Order was easy and delivered quickly.
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Posted 3 years ago
Prompt service great company much thanks !!
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Posted 3 years ago
Excellent service!
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Posted 3 years ago
Ordered a few tiles for craft project they arrived, good quality, well packaged and in good time.
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Posted 3 years ago
Super service, good quality tiles, excellent delivery service. Just to add the packaging was very good and sound. Than you.
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Posted 3 years ago
Great service and delivery. Stock always available and the sales team is willing to help.
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Posted 3 years ago
Ordered a sample to match existing. Super fast and super easy order system and tile and completely free for the sample.
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Posted 3 years ago
First class support from Tile Experience. Unfortunately the colour was wrong for our project.
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Posted 3 years ago
Customer support was excellent. I had ordered the wrong tiles and they took them back without question. There was no restocking charge and gave me a full refund. Briilant!! Will use them again. Thank you Lee
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Posted 3 years ago
goods arrived on time. all my questions were answered thanks
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Posted 3 years ago
Fantastic service, prompt responses unfortunately poor packaging department but broken tiles were replaced the following day.
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Posted 3 years ago
Free grout samples were great and I was able to pick perfect colour grout for my kitchen. Delivery was quick and reliable.
Tile Experience 5 star review on 16th January 2023
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Posted 3 years ago
Excellent products and delivery, items were extremely well packaged and I wouldn't hesitate to use this company again.
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Posted 3 years ago
I would love to give you a great review if I had received my purchase but I was told they was being delivered between 13-15 and 15-15on Thursday 12th and they did not deliver and still haven’t.the delivery company was APC and I am not very happy as I needed them to fit on Friday!!
Helpful Report
Posted 3 years ago
Hi Neil, Sincere apologies that you did not receive your order when expected. The order was dispatched on time so as you say should have been with you before the weekend. We had no communication from APC so did not realise you had not received your delivery until we saw your review. We always aim to fulfil our next day promise, however sadly sometimes things do happen that are beyond our control.
Posted 3 years ago
Tile Experience is rated 4.8 based on 2,411 reviews