Tile Experience Reviews

Name: Tile Experience
Address: 108 Beddington Lane , ,, Croydon
Rating: 4.76

4.8 Rating 2,185 Reviews

95 %

of reviewers recommend Tile Experience

4.8

Based on 2,185 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

020 8689 4187

Email:

info@tileexperience.co.uk

Location:

108 Beddington Lane , ,
Croydon
CR0 4YY

Tile Experience 5 star review on 28th May 2025

Anonymous

Anonymous // 01/01/2019

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“Great experience. No problems at all. Looking forward to using them in the near future, as unable to find these tiles anywhere else.”

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Posted 2 months ago

“Excellent service, very well packaged and arrived in time would definitely use again 👍👍👍👍”

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Posted 2 months ago

“Speedy in getting our product and very satisfied with the quality and usability of it.”

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Posted 2 months ago

“Well-priced materials, prompt delivery, v good comms”

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Posted 2 months ago

“Very easy to find what I needed and very nice quality and colour tiles”

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Posted 2 months ago

“As always the company turns up trumps in stocking more specialised quality products. Service is always excellent irrespective of the size of the order”

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Posted 2 months ago

“Excellent service after prompt reply to a stock query. Good price and speedy delivery.”

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Posted 2 months ago

“collection went well they loaded the tile adhesive into the car that was an experience. It was quick and easy thanks.”

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Posted 2 months ago

“My experience with Tile Experience was first class, there was a mix up with the delivery date, I phoned the phone number on my email receipt and it was dealt with that day. The delivery delay was due to the courier and not the company, I received my order the next day as promised. Can’t fault the company, thanks.”

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Posted 3 months ago

“The ordering procedure was simple and the quality of the tiles and packaging was excellent. However the delivery was appalling. The small package, though correctly addressed, was delivered to the wrong street. Following three phone calls to the courier (none returned) I was advised that the best thing to do, as the package was only a few streets away, was to retrieve the package myself. As the package was left on the doorstep in full view of all passers-by I was able to collect it myself.”

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Posted 3 months ago

“First time of using them. Excellent quality and delivery time.”

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Posted 3 months ago

“The products on offer and the quality of products are fine but the transport / delivery cost is simply outrageous and will prevent me from ordering from here again. Tradesmen tend not to worry becuase they just pass this cost to the customer but with so many options available today, delivery should not be this expensive.”

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Posted 3 months ago

“Tile adhesive arrived on time,thank you.”

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Posted 3 months ago

“Tile Experience (TE) was 1 of 4 potential suppliers for our bathroom tiles. We needed to try 4 suppliers to get samples of different tile finish and colour varations. Most suppliers including TE provide small sample tiles FOC. As we were looking for very large marble effect tiles 1200x600, we needed larger samples 600x600 to make our final choice. Some suppliers provide these larger samples at a discounted price. TE don't do this so we paid full price and shipping for the sample. In this case it was worth it because we are going with the TE tile. Unfortunately the special 20% discount had disappeared by the time we had made our decision (!) but there was a discount code provided with the original samples!”

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Posted 3 months ago

“Ordered samples, to view colours , arrived quickly and well packed.”

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Posted 3 months ago

“First got a free sample tile, which arrived quickly. Placed a full order from that, which also arrived quickly. Had a problem with the online discount code, but they sorted that out politely and quickly, ringing me back in no time at all. All in all, a good customer experience.”

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Posted 3 months ago

“Purchased BAL grout flex wide joint (white) .As a DIYer rather than a tiler I wanted a slow set grout for thick heavily textured vintage tiles .Very happy with this grout a nice crisp white a good colour match for my Carrara Marble fire place.”

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Posted 3 months ago

“Very happy with this order in the way it was processed and delivered. Securely packaged.”

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Posted 3 months ago

“Delivered samples in good time. Shame they are not suitable owing to roughness.”

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Posted 3 months ago

“Product appears Expensive. Job NOT done yet, hope it works!!”

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Posted 3 months ago

Tile Experience is rated 4.8 based on 2,185 reviews