Tile Experience Reviews

Name: Tile Experience
Address: 108 Beddington Lane , ,, Croydon
Rating: 4.76

4.8 Rating 2,263 Reviews

95 %

of reviewers recommend Tile Experience

4.8

Based on 2,263 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

020 8689 4187

Email:

info@tileexperience.co.uk

Location:

108 Beddington Lane , ,
Croydon
CR0 4YY

Tile Experience 5 star review on 15th October 2025

Anonymous

Anonymous // 01/01/2019

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“Website etc was fine but dpd delivery was 6 days. Should have used dhl or another that would be much more timely.”

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Posted 2 months ago

“Very quick response and delivery of tiles. Thank you.”

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Posted 2 months ago

“Sample delivery arrived bery prompty well wrapped.”

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Posted 2 months ago

“Great, thank you!”

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Posted 2 months ago

“Brilliant service, quality product, speedy delivery, excellent price.”

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Posted 2 months ago

“User friendly website, tiles came on time, did the job, reasonably priced, would use again.”

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Posted 2 months ago

“Great all came on time.”

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Posted 2 months ago

“Great people pretty good service. Stuff that was showing in stock unfortunately wasn’t so had to wait ten days for it to arrive. When it arrived yesterday it was in a million broken bits so returned it unopened. Have been promised replacement tomorrow. Fingers crossed.”

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Posted 2 months ago

“Requested sample on both occasions delivered quickly great customer service”

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Posted 2 months ago

“Nice packaging sealed well nice selection .price”

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Posted 2 months ago

“Quick response and delivery of online order request.”

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Posted 2 months ago

“Tiles are great. Communication regarding delivery could be improved, luckily I was in the day they arrived as I was not informed. Customer services responded swiftly to my query. Would use again.”

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Posted 2 months ago

“Tiles ordered online, email confirmation and receipt within an hour and tiles delivered next day. Very professional. Will use them again”

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Posted 2 months ago

“We've had our tiles for 25 years and have now decided to take the bath out sorted new one's saw these ordered them amazing yes slightly whiter but so happy if needed any more no hesitate definitely recommend”

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Posted 3 months ago

“Great service, great delivery. Very pleased.”

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Posted 3 months ago

“Tiles delivered in good order. Would have been 5 stars if delivery had included an arrangement to call customer 30 mins before actual delivery time to allow some flexibility. Was also told it was guaranteed next day delivery if ordered before 12:00 mid day. It actually arrived two days later.”

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Posted 3 months ago

“Very good & efficient service”

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Posted 3 months ago

“Purchase tiles and adesive and backer boards first order was delivered within 48 hours and i attened the showroom to collect two other orders that i made. Staff very friendly and helpful. Also had a couple of refunds which were completed in 24 hours. Quality and price of tiles very reasonable would definitely purchase from them again.”

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Posted 3 months ago

“The sample arrived very quickly.”

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Posted 3 months ago

“The boards both arrived damaged”

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Posted 3 months ago

Tile Experience is rated 4.8 based on 2,263 reviews