Tile Experience Reviews

Name: Tile Experience
Address: 108 Beddington Lane , ,, , 108 Beddington Lane , ,, London
Rating: 4.76

4.8 Rating 2,362 Reviews

94 %

of reviewers recommend Tile Experience

4.8

Based on 2,362 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 90%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

020 8689 4187

Email:

info@tileexperience.co.uk

Location:

108 Beddington Lane , ,, , 108 Beddington Lane , ,
London
CR0 4YY

Tile Experience 5 star review on 15th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Next day delivery didn't happen. The following day the courier didn't phone ahead, as promised, before arriving at the site. He then decided that the vehicle was too large to get to site (ridiculous as plenty of other vehicles of similar size had managed it) and drove away. . He wasn't prepared to deliver to a more accessible site offered nearby as this messed up his schedule. Finally arrived three days later (admittedly the weekend was in between). Would give this one star except that Jack at Tile Experience busted a gut to try to get the courier company to deliver within a reasonable time.”

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Posted 5 years ago

“My first lot of tiles arrived all smashed. One e-mail later and next day delivery of replacement tiles - thank you.”

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Posted 5 years ago

“Fantastic service ordered one day here the next product excellent”

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Posted 5 years ago

“lovely tiles, fast pallet deivery over 200 miles away, so well packed no broken tiles in 450 tiles :-) and the best price...GOLD standard service guys thanks”

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Posted 5 years ago

“Ordered my lovely tiles and next day delivery without any hassles... superb!”

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Posted 5 years ago

“Fast to deliver but would of been nice for driver to ring the bell or even knock on the door instead was left out side and got soaked and to top of driver sign for item himself”

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Posted 5 years ago

“Ordered Saturday delivered Tuesday, driver was great and general customer service was excellent, they found out all delivery details and called me back . Tiles were in good order and well packed. Thank you”

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Posted 5 years ago

“very quick service”

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Posted 5 years ago

“Good Price. Prompt delivery. God range of products. No problems.”

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Posted 5 years ago

“Very quick to inform me the tiles I ordered weren’t in stock and suggested a perfect alternative which they delivered the next day. Extremely happy with the quality, service, and price!”

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Posted 5 years ago

“From ordering to delivery i can not fault the tile experience exceptional”

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Posted 5 years ago

“Very easy to find what I wanted on their website. Ordering was straight forward. A good price. Delivery was quick and very well packaged. Would highly recommend the company.”

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Posted 5 years ago

“First time i have an order through The Tile Experience on Line. Having researched many suppliers , found the prices at The Tile experience very competitive. Ordering was very simple on line and as promised by the supplier order was received next day delivery. Packaging was very safe when the goods were received.”

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Posted 5 years ago

“The website was easy and straightforward to use. I found the item that I needed at an amazing price. I was chuffed to bits, but then I was emailed the next day to be told that the item was discontinued by the manufacturer and I would receive a full refund. I appreciated the prompt reply and my refund being processed straight away, but I was disappointed that the item was still showing for sale online when it's actually not.”

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Posted 5 years ago

“Very pleased with the service”

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Posted 5 years ago

“Speedy delivery, kept up to date with my order, excellent price and gorgeous tiles. Very happy”

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Posted 5 years ago

“Easy to buy great selection fab service at the depot. Kind thoughtful, caring staff. Brilliant experience”

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Posted 5 years ago

“Love the tile you sent. Thinking of buying more, will be contacting your shop soon.”

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Posted 5 years ago

“Absolutely fantastic service. The sample arrived next day. Very impressed.”

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Posted 5 years ago

“Recently ordered pack of 22 brown authentic quarry tiles which i received BUT also ordered and paid for 9 x brown authentic tiles with one rounded edge from the Tileperience site to be advised that these were unavailable even though they are listed on e bay as available but at a vastly inflated price From memory your own site listed them @ £2.10 each and on ebay the same item is shown @ £4.95 each !!!! which i think is exhorbitant As the order placed on the Tilexperience site was accepted and money paid do you not think that the price of £2.10 should be honoured ??? I also enquired about getting 4 x square edge extra 150mm sq x 12mm thick authentic brown tiles but cannot find them available on either Ebay or your own site Question What use are the pack of 22 that i have received if i cannot purchase the single extra 4 tiles and the 9 single rounded edge tiles that are needed to complete the job Grumpy customer Grrr”

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Posted 5 years ago

Tile Experience is rated 4.8 based on 2,362 reviews