Tile Experience Reviews

Name: Tile Experience
Address: 108 Beddington Lane , ,, Croydon
Rating: 4.76

4.8 Rating 2,296 Reviews

94 %

of reviewers recommend Tile Experience

4.8

Based on 2,296 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	Greater than 89%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

020 8689 4187

Email:

info@tileexperience.co.uk

Location:

108 Beddington Lane , ,
Croydon
CR0 4YY

Tile Experience 5 star review on 15th October 2025

Anonymous

Anonymous // 01/01/2019

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“received porcelain tile adhesive but with a hole right through the plastic bag and the paper bag, the courier dropped it at my front door with the door open thus some of the adhesive spilling out onto the floor inside, my wife was'nt happy at all. I've patched the hole up in the bag with gaffer tape, just hope the adhesive does'nt go off before its time to use it.”

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Posted 4 years ago

“Wrong item delivered but replaced immediately. Fantastic customer service. Totally happy to use The Tile Experience again in the future.”

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Posted 4 years ago

“Easy ordering a sample. Fast delivery very good quality. Safly wasn't what we were looking fir in colour”

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Posted 4 years ago

“Fast delivery”

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Posted 4 years ago

“In spite of the covid-19 lockdown the service and delivery time was business as usual i.e. excellent, the prices extremely competitive and all I needed was in stock.”

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Posted 5 years ago

“Good value price and delivery was next day - faultless experience. Would definitely use again!”

Tile Experience 5 star review on 14th January 2021

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Posted 5 years ago

“Helpful and efficient.”

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Posted 5 years ago

“Ordered a small number of tiles and half got damaged in postage. Communication was excellent and new replacement tiles arrived the next day. Great work, keep it up 👍”

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Posted 5 years ago

“Items were priced well and delivery arrived next day. Excellent”

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Posted 5 years ago

“UPDATE: tiles arrived this monday morning bubble wrapped and intact. Ordered 25 quarry tiles and paid £18 for next day delivery as lockdown now prevents me travelling for click and collect. Two days and still no delivery or information as to whether they are in transit or not despatched. Website account login just says order complete?”

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Posted 5 years ago

“Very quick delivery.”

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Posted 5 years ago

“Very quick to receive my order. Although one tile was chipped in the post, we contacted them and it was sorted no problem and a replacement received again really quickly. Will buy from here again.”

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Posted 5 years ago

“Excellent quality product, great value and rapid delivery.”

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Posted 5 years ago

“First class service!”

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Posted 5 years ago

“Reliable seller”

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Posted 5 years ago

“Straight forward but expensive”

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Posted 5 years ago

“Product arrived quickly, no complaints.”

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Posted 5 years ago

“Pleased to have found the tiles I was looking for and at a good price. Customer services were helpful in clarifying the order and along without their quick response to both email and telephone calls certainly warrants a 5 star rating.”

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Posted 5 years ago

“Delivery quick and efficient. Can I have an invoice please”

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Posted 5 years ago

“Super fast delivery and great communication.”

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Posted 5 years ago

Tile Experience is rated 4.8 based on 2,296 reviews