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The Rugs Warehouse Reviews

4.9 Rating 816 Reviews
99 %
of reviewers recommend The Rugs Warehouse
Company Reviews Metrics Info
4.9
Based on 816 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Rugs Warehouse Reviews

About The Rugs Warehouse:

The Rugs Warehouse is a London (UK) based independent online retailer specialising in modern and traditional rugs for your home, office and garden. Founded in 2007, we currently have over 4,500 products available for purchase. We sell direct to the general public and also supply interior designers, theatres, entertainment venues and TV shows. We have a dedicated customer support telephone helpline and email service to assist our customers with their selection and/or resolve any queries with regard to existing purchases. We endeavour to keep our customers informed and satisfied at all times, as customer experience is one of the most important pillars of online businesses.

Visit Website

Phone:

08456436652

Email:

sales@therugswarehouse.co.uk

Location:

Unit G13 The Light Box, 111 Power Road
London
W4 5PY

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Terena
Verified Buyer
“Very happy with this rug, quick delivery, good price for a lovely rug.”
Helpful Report
Lydia
Verified Buyer
“Really happy with my zebra print rug. Great quality. Would highly recommend this company.”
The Rugs Warehouse 5 star review on 15th March 2022
Helpful Report
John
Verified Buyer
“A lovely rug, delivered quickly. Good value for money.”
Helpful Report
Pam
Verified Buyer
“Lovely rug nice thick pile.”
Helpful Report
Elizabeth
Verified Buyer
“Bought a very handsome circular rug which brightens up my room.”
Helpful Report
Susan
Verified Buyer
“Rug arrived beautifully wrapped. It is a lovely carpet, the only gripe I have with the rug is that there are some threads of different colours on the lighter area of the carpet making it look like there is a stain. Courier service initially delivered an empty box with the advice note on the box saying "carpet". I emailed The Rug Warehouse and they were marvellous at contacting the courier service to find out where the rug was. Received it two days later. Great service”
Helpful Report
Chris
Verified Buyer
“This was a very good experience, the price was the best I could find on the Internet with quick delivery and the rug is really high quality. They will definitely be my first choice in the future.”
Helpful Report
Brigid
Verified Buyer
“Great rugs. Colour and texture as advertised. Very happy with service.”
Helpful Report
Susan
Verified Buyer
“Very pleased with our purchase “ we’ll come back again”
Helpful Report
Helen
Verified Buyer
“I’ve now got a sitting room carpet and a hall runner from the rug warehouse ,great service and quantity carpets .5star .”
Helpful Report
Patricia
Verified Buyer
“So pleased that the colours were so accurate. A lovely rug t a bargain price. What more can I say?”
Helpful Report
Lesley
Verified Buyer
“We have bought two rugs from The Rugs Warehouse in the last two months and are very pleased with both. Our orders were dealt with promptly and arrived in good time. We would certainly buy from The Rugs Warehouse again.”
Helpful Report
Anthony
Verified Buyer
“Delivered well and the Rug was OK but a tad on the thin side, I really wanted a thicker rug.”
Helpful Report
Judy
Verified Buyer
“I am very pleased with the three rugs I have purchased recently. They arrived a few days after ordering and the service I received was excellent. I shall recommend to others. Thankyou.”
Helpful Report
Imogen
Verified Buyer
“Huge selection of rugs to choose from and we're really pleased with ours. Great quality and value for money, fast and efficient delivery service.”
Helpful Report
Gill
Verified Buyer
“Really happy with the rug. Great quality, looks fab & very quick delivery!”
The Rugs Warehouse 5 star review on 1st February 2022
Helpful Report
Susan
Verified Buyer
“A really excellent choice of rugs. The staff were polite and knowledgeable when we made enquiries. The information about waiting times and delivery details was accurate. We are really pleased with the rugs.”
Helpful Report
Maryanne
Verified Buyer
“I’m very happy with our new rug. The colour is exactly right and the size is perfect. The rug arrived within a few days and was packaged well. Excellent price too. No complaints.”
Helpful Report
Hadyn
Verified Buyer
“Very pleased with the quality and price. Delivered as promised in secure undamaged packaging.”
Helpful Report
Sandra
Verified Buyer
“Very pleased with rug and delivery time thankyou.”
Helpful Report
The Rugs Warehouse is rated 4.9 based on 816 reviews
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