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The Rugs Warehouse Reviews

4.9 Rating 819 Reviews
99 %
of reviewers recommend The Rugs Warehouse
Company Reviews Metrics Info
4.9
Based on 819 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read The Rugs Warehouse Reviews

About The Rugs Warehouse:

The Rugs Warehouse is a London (UK) based independent online retailer specialising in modern and traditional rugs for your home, office and garden. Founded in 2007, we currently have over 4,500 products available for purchase. We sell direct to the general public and also supply interior designers, theatres, entertainment venues and TV shows. We have a dedicated customer support telephone helpline and email service to assist our customers with their selection and/or resolve any queries with regard to existing purchases. We endeavour to keep our customers informed and satisfied at all times, as customer experience is one of the most important pillars of online businesses.

Visit Website

Phone:

08456436652

Email:

sales@therugswarehouse.co.uk

Location:

Unit G13 The Light Box, 111 Power Road
London
W4 5PY

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Maryanne
Verified Buyer
“I’m very happy with our new rug. The colour is exactly right and the size is perfect. The rug arrived within a few days and was packaged well. Excellent price too. No complaints.”
Helpful Report
Hadyn
Verified Buyer
“Very pleased with the quality and price. Delivered as promised in secure undamaged packaging.”
Helpful Report
Sandra
Verified Buyer
“Very pleased with rug and delivery time thankyou.”
Helpful Report
Susan
Verified Buyer
“A great range of products at competitive prices. Quick delivery of a fabulous rug. Thank you”
Helpful Report
Charles
Verified Buyer
“I purchased a Jacob Black Multi Rug, it was excellent quality rug, I will certainly buy from the Rug Warehouse again”
Helpful Report
George
Verified Buyer
“Got the gold hallway runner. A real stunner with a hint of shabby chic. Very good quality rug and classy.”
The Rugs Warehouse 5 star review on 22nd January 2022
Helpful Report
Raymond
Verified Buyer
“Very pleased with the quality of the rug for a competitive price. The rug is exactly as described as shown in the photos. Thank you”
Helpful Report
Anonymous
Verified Buyer
“The service was excellent, and the carpets are beautiful....just what we wanted. Will definately use The Rugs Warehouse again.”
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Mike
Verified Buyer
“fast delivery - product seems good quality - price reasonable”
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Gary
Verified Buyer
“Excellent rug and service”
Helpful Report
Maureen
Verified Buyer
“Very pleased with the rug. Easy to navigate web site, rug as per picture and description. Fast and efficient delivery. Thank you”
Helpful Report
James
Verified Buyer
“Brilliant product and service. Thank you.”
Helpful Report
Judy
Verified Buyer
“A lovely good quality rug for in front of our hearth. The colours were a perfect match for my decor. I mistakenly ordered the wrong size to start with but the customer service team was very helpful in getting the right replacement to me and all I had to do was hand the original over to the courier delivering the replacement. Simple!”
Helpful Report
Kenneth
Verified Buyer
“A rug of terrific quality and great depth of colour. Delivered without any fuss or bother.”
Helpful Report
Cathie
Verified Buyer
“Beautiful rug. Delivered promptly. Thank you.”
Helpful Report
Steve
Verified Buyer
“nice colourful and affordable rug delivered quickly a1 service”
Helpful Report
Linda
Verified Buyer
“My order was processed quickly and delivery was a couple of days, All correspondence was extremely courteous. Excellent service.”
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Carol
Verified Buyer
“Very good rugs. A bit of a hiccup with delivery but a quick email and phone call and soon sorted. Brilliant customer service.”
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James
Verified Buyer
“Love my Rug looks Brilliant! also excellent serive.”
Helpful Report
Frances
Verified Buyer
“Really pleased with my rug. Came in perfect condition and love it even more than when I saw it on the website! When I wasn’t sure about the delivery, my queries were answered promptly and it came when they said. Very satisfied-would definitely buy from TheRugs Warehouse again. Highly recommended!”
Helpful Report
The Rugs Warehouse is rated 4.9 based on 819 reviews
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