The Rugs Warehouse Reviews

Name: The Rugs Warehouse
Address: Unit G13 The Light Box, 111 Power Road, London
Rating: 4.93

4.9 Rating 1,002 Reviews

99 %

of reviewers recommend The Rugs Warehouse

Company Reviews

Metrics

Info

4.9

Based on 1,002 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

About The Rugs Warehouse:

The Rugs Warehouse is a London (UK) based independent online retailer specialising in modern and traditional rugs for your home, office and garden. Founded in 2007, we currently have over 4,500 products available for purchase. We sell direct to the general public and also supply interior designers, theatres, entertainment venues and TV shows. We have a dedicated customer support telephone helpline and email service to assist our customers with their selection and/or resolve any queries with regard to existing purchases. We endeavour to keep our customers informed and satisfied at all times, as customer experience is one of the most important pillars of online businesses.

Visit Website

Phone:

08456436652

Email:

sales@therugswarehouse.co.uk

Location:

Unit G13 The Light Box, 111 Power Road
London
W4 5PY

The Rugs Warehouse 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

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“Happy with the 2 rugs I received.”

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“Am so very pleased with my purchases! They look good and feel good and can’t be happier.”

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“Excellent experience and very speedy delivery with regular updates. I was slightly apprehensive ordering my rug online but the quality has exceeded my expectations and the colour is perfect. I would highly recommend the Rugs Warehouse.”

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“My new rug arrived exactly when you said it would, my grandson laid it for me and I am so pleased. It looks and feels lovely thank you .”

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“Excellent true to colour highly recommend”

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“Kat was fantastic. She spent the time to inform me of the options, show a wide selection, and help to make a final decision. It was a very good experience overall.”

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“Amazing quality, prompt delivery. We love this rug.”

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“Very happy with my purchase and speedy delivery”

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“Delighted with both the service provided and the quality of my rugs which look great”

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“Excellent rug absolutely over the moon with it. Communication first class, thank you”

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“Prompt delivery. Rug well wrapped and rolled out easily. Really pleased with the product.”

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“Very pleased with item and delivery experiance.”

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“I was so pleased with my hall mat I wauld have expected to pay more the quality is really good and I will definitely buy from you again Kind regards Pauline barnes”

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“From looking on line to delivery and laying rug down. All good very impressed”

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“Absolutely delighted with the product and the service. The rug was a birthday present for our son in his new flat, and he loves it. You retrieved the missed delivery promptly with a full refund of the cost and rearranged to suit. I highly recommend both the quality of product and the service. You restored my faith in the online shopping experience.”

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“Excellent service , I made a mistake ordering but it was quickly remedied, thank you. Rug received in 2 days and very pleased with it.”

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“Lovely rug delivered in a couple of days”

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“Fast efficient service”

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“Quick delivery good quality”

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“Fabriano Beige Grey Runner 330x67 cm - The RW had a hallway rug that was long enough and ample width for our home. Many competitors didn’t do the size we were looking for unless custom made and at a custom price!! While not cheap, it appears well made and finished also the colour sits well with our current decor. Despite sticking with Standard Delivery our Friday order was delivered the following Monday via DX. Great stuff!”

Helpful Report

The Rugs Warehouse is rated 4.9 based on 1,002 reviews