The Rugs Warehouse Reviews

Name: The Rugs Warehouse
Address: Unit G13 The Light Box, 111 Power Road, London
Rating: 4.92

4.9 Rating 983 Reviews

98 %

of reviewers recommend The Rugs Warehouse

Company Reviews

Metrics

Info

4.9

Based on 983 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

About The Rugs Warehouse:

The Rugs Warehouse is a London (UK) based independent online retailer specialising in modern and traditional rugs for your home, office and garden. Founded in 2007, we currently have over 4,500 products available for purchase. We sell direct to the general public and also supply interior designers, theatres, entertainment venues and TV shows. We have a dedicated customer support telephone helpline and email service to assist our customers with their selection and/or resolve any queries with regard to existing purchases. We endeavour to keep our customers informed and satisfied at all times, as customer experience is one of the most important pillars of online businesses.

Visit Website

Phone:

08456436652

Email:

sales@therugswarehouse.co.uk

Location:

Unit G13 The Light Box, 111 Power Road
London
W4 5PY

The Rugs Warehouse 5 star review on 5th March 2026

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fabriano Beige Grey Runner 330x67 cm - The RW had a hallway rug that was long enough and ample width for our home. Many competitors didn’t do the size we were looking for unless custom made and at a custom price!! While not cheap, it appears well made and finished also the colour sits well with our current decor. Despite sticking with Standard Delivery our Friday order was delivered the following Monday via DX. Great stuff!”

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“Great choice of high quality rugs and efficient safe delivery too. We also called into the showroom as wanted to change our choice and Kat was super helpful on designs, practicality of different materials and sorting the exchange. We are super happy with our new rug and the whole experience of purchasing from Rugs Warehouse. We thoroughly recommend.”

The Rugs Warehouse 5 star review on 25th July 2026

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“Beautiful rugs at a good price, delivered promptly.,”

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“Really happy with our new rug and the service”

The Rugs Warehouse 5 star review on 24th July 2026

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“Great service and having seen this rug in a shop you were £30 cheaper excellent all round”

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“Just what we wanted Amazon could not supply so went to this company got it in 3 days its brilliant .Thank you will use you again”

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“Prompt delivery good quality and value”

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“The rug is lovely just what we wanted great quality”

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“Great company - I have had loads of rugs from them and they are always of a very high quality. Good packing and prompt shipping.”

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“Excellent customer...will use again.”

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“Just the best experience start to finish. The most helpful support team, got to choose my delivery day, and a great rug!”

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“Excellent service from beginning. I wanted to swap and that was really smooth and fast. Great customer service.”

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“Beautiful quality and quick delivery”

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“I have recently bought two rugs from the warehouse and they are lovely. Good quality and as advertised. Love them. Janice”

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“I found the perfect rug. It was delivered quickly and is good quality.”

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“excellant quality super fast delivery will trade again and again First class service”

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“Very pleased. Arrived quickly.”

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“I recently purchased three rugs from Rugs Warehouse and was very pleased with them. The website was easy to use when selecting the style and shape of the rugs. The rugs arrived promptly and were just what we wanted. I would certainly recomend this company and would use them again.”

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“Easy to use web site. Prompt dispatch and delivery, slight delay with Parcel Force as it was a bank holiday weekend but kept updated. As to the rug ordered, accurately described and pictured. It looks really good and soft to the touch. Would use this company again without hesitation.”

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“Very pleased with our rug, it’s just what we needed. The description was accurate and the delivery was within the time frame. All communications were very good.”

The Rugs Warehouse 5 star review on 15th May 2026

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The Rugs Warehouse is rated 4.9 based on 983 reviews