The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,527 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,527 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

Write Your review

Tell us how The Pen Company made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb. Better, far better, range of stock. Reasonable prices. Very fast delivery. I will never look further.”

Helpful Report

Posted 5 years ago

“Good service, arrived on time, good product”

Helpful Report

Posted 5 years ago

“Good service”

Helpful Report

Posted 5 years ago

“Ordered the Lamy Pen/Pencil which i am really pleased with. Very easy to order and quick delivery. Thank you The Pen Company”

Helpful Report

Posted 5 years ago

“Very pleased with the prompt delivery, the low-waste packaging, and the exc lent choice of quality products. Highly recommend!”

Helpful Report

Posted 5 years ago

“The beautiful diary came promptly, well packed and protected for its journey. Everything went well.”

Helpful Report

Posted 5 years ago

“Fantastic product and great company. Easy website and plenty of choice as a first time buyer of refillable ink, was a pleasure to buy from the pen company. Very quick delivery and can't fault anything from start to finish. Will buy from you again. Thanks!”

Helpful Report

Posted 5 years ago

“Brilliant quality and quick service. Will definitely order again”

Helpful Report

Posted 5 years ago

“Exelent :)”

Helpful Report

Posted 5 years ago

“Excellent service and notification re an out of stock situation”

Helpful Report

Posted 5 years ago

“Arrived in perfect conditions, handy and practical. I can fit it anywhere and always bring it with me. A tracking option, however, would have been more helpful.”

The Pen Company 4 star review on 27th January 2021

Helpful Report

Posted 5 years ago

“Excellent, quick and efficient service. A queries answered accurately and promptly. Product arrived safely, well packaged, would recommend.”

Helpful Report

Posted 5 years ago

“Excellent service and best price around. A winning combination, now my first choice.”

Helpful Report

Posted 5 years ago

“Quick despatch. Pen as described & good value. Arrived very quickly. Hassle free transaction. Would buy from vendor again.”

Helpful Report

Posted 5 years ago

“Fantastic!! I placed my order at 3pm Monday and received it at lunch time on Tuesday. Thanks! Will shop here again :D”

Helpful Report

Posted 5 years ago

“This company communicates well and delivers quickly. I am not a pen freak, but I am sensitive to a smooth writing pen. I have tried several. Schneider Gelion 39 Refill writes very smoothly and at a very reasonable price. Much better than the Parker Gel .7. I recommend both the company and this Schneider Gel pen.”

Helpful Report

Posted 5 years ago

“The Pen Company has a great range of pens and inks and other delight's to peruse and have handled my orders in a professional manner. Recommended.”

Helpful Report

Posted 5 years ago

“Very fast and efficient service. Received exactly what I ordered very rapidly. Excellent.”

Helpful Report

Posted 5 years ago

“Love my diary and would be lost without it. Thank you for prompt delivery”

Helpful Report

Posted 5 years ago

“Excellent service. Beautiful engraving and speedy delivery”

Helpful Report

Posted 5 years ago

The Pen Company is rated 4.9 based on 9,527 reviews