The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,533 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,533 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic!! I placed my order at 3pm Monday and received it at lunch time on Tuesday. Thanks! Will shop here again :D”

Helpful Report

Posted 5 years ago

“This company communicates well and delivers quickly. I am not a pen freak, but I am sensitive to a smooth writing pen. I have tried several. Schneider Gelion 39 Refill writes very smoothly and at a very reasonable price. Much better than the Parker Gel .7. I recommend both the company and this Schneider Gel pen.”

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Posted 5 years ago

“The Pen Company has a great range of pens and inks and other delight's to peruse and have handled my orders in a professional manner. Recommended.”

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Posted 5 years ago

“Very fast and efficient service. Received exactly what I ordered very rapidly. Excellent.”

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Posted 5 years ago

“Love my diary and would be lost without it. Thank you for prompt delivery”

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Posted 5 years ago

“Excellent service. Beautiful engraving and speedy delivery”

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Posted 5 years ago

“Delivered as advertised.”

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Posted 5 years ago

“Correct item delivered as notified and received appropriate updates re progress and delivery.”

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Posted 5 years ago

“Prompt service!!! The pen is elegant in appearance and I quite enjoy how it feels while writing.”

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Posted 5 years ago

“I originally ordered my Paperblanks diary from Paperblanks in Germany but after appalling service and terrible and confusing emails from them I gave up after being told they no longer ship to UK because of Covid!! So I looked for a UK company and found the perfect one. Thank You The Pen company for the speedy service and excellent customer care. In 2022 I will be purchasing a Papier Diary, I will never deal with Paperblanks again.”

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Posted 5 years ago

“I buy diaries every year from The Pen Company. A wide selection with speedy delivery. Items always arrive well packaged. I wouldn't buy anywhere else.”

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Posted 5 years ago

“Friendly and prompt mail service and an excellent product which I shall enjoy using all year”

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Posted 5 years ago

“Very efficient. Goods arrived quickly and well packaged.”

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Posted 5 years ago

“very good service”

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Posted 5 years ago

“Prompt and efficient service”

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Posted 5 years ago

“Ordered ink for my sailor fountain pen. Received emails confirming order and when shipped. Arrived well boxed. Very happy with the service”

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Posted 5 years ago

“A good experience of buying on line. Efficient and fast service!”

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Posted 5 years ago

“High quality products provided with a high quality service and a willingness to resolve issues arising.”

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Posted 5 years ago

“Great selection. Prompt delivery.”

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Posted 5 years ago

“Excellent service, easy to order and swift delivery - would definitely use again”

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Posted 5 years ago

The Pen Company is rated 4.9 based on 9,533 reviews