The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,487 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,487 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from The Pen Company. Got a Kaweco recently from here and they had the best price on the market. They also inscribed it for free which is very good service indeed. And the delivery and communication was impeccable. This is where I will look to come for any future Pen needs. Thank you”

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Posted 3 years ago

“I regularly order a Paper Blanks diary from The Pen Company. I recently ordered next year's diary and it arrived promptly and in perfect condition. As always. Very happy with the service.”

The Pen Company 5 star review on 31st August 2022

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Posted 3 years ago

“I love this pen, the Lamy Safari in Savannah Green. It arrived really quickly, even though it was shipped internationally to the US.”

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Posted 3 years ago

“Excellent really happy with my 2023 diary. All received very quickly.”

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Posted 3 years ago

“Very quick turn around from order to receipt. Excellent selection and prices.”

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Posted 3 years ago

“Have placed two orders back to back. Both shipped very quickly and products are exactly as I was expecting. Well packaged to arrive safely. Excellent prices and selection.”

The Pen Company 5 star review on 27th August 2022

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Posted 3 years ago

“Excellent service.”

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Posted 3 years ago

“Superb service, polite, efficient, and a wonderful new diary”

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Posted 3 years ago

“Every year for at least the last 9 years I have bought my Paperblank diary from The Pen Company and will continue to do so - excellent service”

The Pen Company 5 star review on 23rd August 2022

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Posted 3 years ago

“Great price on the items I ordered. Quick delivery and we'll packaged. Will definitely use The Pen Company again.”

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Posted 3 years ago

“Lovely selection of Paper Blanks Diaries and swift delivery time which is why I order my diaries from them.”

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Posted 3 years ago

“I was very fortunate to come across a very good deal in buying a very nice Lamy lacquered and wooden pen. Even though I am here in the U.S., the pen arrived in a short time after ordering it.”

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Posted 3 years ago

“I am very appreciative of the service, the beauty of the pen and the excellent engraving of the Waterman pen I ordered.”

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Posted 3 years ago

“Bought a replacement nib for a Faber Castell fountain pen. It was competitively priced. The ordering process was simple and the nib arrived very quickly. It was carefully wrapped and works wonderfully.”

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Posted 3 years ago

“Exactly as I ordered. Quick delivery.”

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Posted 3 years ago

“Ordered a replacement nib for my Pelikan 800. The new nib made me fall in love all over again with my first serious pen purchase. The price was half what I could get here in the USA. The product is great; the service swift, friendly, easy to navigate, and the delivery time amazingly short from UK to USA. Thank you!”

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Posted 3 years ago

“Excellent service and products and good value for money. I am thrilled with our engraved pen.”

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Posted 3 years ago

“Efficient.”

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Posted 3 years ago

“Outstanding all round. Perfect choice, item's in stock with rapid delivery. Highly recommend!”

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Posted 3 years ago

“Prompt efficient service. They only take payment on despatch of your item - lovely, but so unusual that I thought there was something wrong when it invited me to pay £0.00 at the time of placing my order !!”

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Posted 3 years ago

The Pen Company is rated 4.9 based on 9,487 reviews