The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,695 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,695 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

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“Amazing service, price, and variety of products. Very happy with my experience.”

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Posted 3 years ago

“A beautiful diary from The Pen Company, at an excellent price and delivered very quickly. Their service is always top-notch.”

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Posted 3 years ago

“The Cross refill I wanted to purchase was not in stock and the website advised it would not available until the end of October, some 6 weeks later. I was prepared to wait as it was a good price. They did not charge me until the refills had been issued and when I contacted them asking for the expected date, as I had forgotten, they were prompt in their reply. I have used them before and would not hesitate in recommending them”

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Posted 3 years ago

“Dependable company. Received cross refills which I was unable to get from any other stockist. Had a little wait but would certainly order from this company again. Great service, great price.”

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Posted 3 years ago

“Beautiful diaries. Always good service from The Pen Compamy.”

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Posted 3 years ago

“Good customer service, ordered to USA and it arrived in two weeks.”

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Posted 3 years ago

“Fast response, delivery, exact product of my order...”

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Posted 3 years ago

“As usual, a very swift reply to my inquiry that was almost embarrassingly modest. Nevertheless, my refills arrived quickly and carefully packaged. The process was far simpler than visiting a shop.”

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Posted 3 years ago

“Prompt delivery. Excellent product and engraved perfectly.”

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Posted 3 years ago

“Excellent service and very pleased with the Pen (which was a great price)”

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Posted 3 years ago

“excellent service, as always.”

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Posted 3 years ago

“fast delivery, lovely diary selection.”

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Posted 3 years ago

“Second purchase from ThePenCompany. And delivered exactly same awesome service this time as well. Best customer support and timely delivery of genuine product.”

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Posted 3 years ago

“Excellent choice of diaries, easy to order, very prompt delivery. Very happy with the pen company”

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Posted 3 years ago

“The website is clear and easy to use. The Pen Company are efficient in letting you know the progress of your order, and the order always arrives extremely promptly and in perfect condition. I have used The Pen Company for several years now and this has always been the case. An excellent service!”

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Posted 3 years ago

“This was great! I tried to find a pen company in the U.S. with replacement parts for LAMY ink pens...Goulet, no, jet pens, no.... This was so easy! and affordable!”

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Posted 3 years ago

“Excellent product and service, as always with this company. Many thanks.”

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Posted 3 years ago

“fast delivery, quality product and fair price”

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Posted 3 years ago

“Order arrived promptly and well packaged. Will order from this company again”

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Posted 3 years ago

“Quick delivery and my pen was engraved also loved my Fischer space pen thanks guys”

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Posted 3 years ago

The Pen Company is rated 4.9 based on 9,695 reviews