The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,485 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,485 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've been a customer for years...never been disappointed.”

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Posted 3 years ago

“Very quick and efficient service, quality item.”

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Posted 3 years ago

“Excellent service with an easy to use website. Good arrived promptly and were well packaged. Would definitely use again.”

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Posted 3 years ago

“They have been so nice and friendly! Excellent in customer accommodating and services!”

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Posted 3 years ago

“Always efficient and reliable. Excellent service and quality products.”

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Posted 3 years ago

“Excellent, fast, reliable service every time from The Pen Company”

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Posted 3 years ago

“excellent firm and products and service”

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Posted 3 years ago

“Good price, quickly delivered and well packed. Will do business again.”

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Posted 3 years ago

“Very pleased indeed.”

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Posted 3 years ago

“I am delighted with my purchase of the SARGASSO SEA DIAMINE BOTTLED FOUNTAIN PEN INK and the very quick delivery. I bought the ink for my recently purchased vintage Sheaffer Targa Classic 1030 fountain pen.”

The Pen Company 5 star review on 13th September 2022

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Posted 3 years ago

“Easy to order. Good selection of diaries. Quick delivery”

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Posted 3 years ago

“Every year I buy my " paperblanks" Diary from you. I am old so don't really use the Internet, so it is so good that I can still just phone you, speak to a very nice man, yuu look up my previous order, and we're off. it always arrives within 2 days - Thankyou! Longmay you continue!”

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Posted 3 years ago

“Order was speedy but the refill did not fit. My email is Luci.stoll@gmail.com. Need pointier ball point.”

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Posted 3 years ago

“I had a little difficulty with online payment - but a quick phone call was all that was needed. Then, despite my ordering (too) late in the day - my order was still despatched that same evening and arrived the following day! Many thanks - excellent service”

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Posted 3 years ago

“Great website and got my paper blanks 2023 diary a different design even before other suppliers had the stock so thank you Sue Walker”

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Posted 3 years ago

“Excellent service. Speedy response. Great pen. Both Tom and Jake were extremely helpful. Will be using again in the future!”

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Posted 3 years ago

“Next day delivery surprised me! Excellent service!”

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Posted 3 years ago

“Excellent to deal with this must be the 5th diary I’ve bought from the,. Also buy refills. Good pprducts and fine service.”

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Posted 3 years ago

“Your selection of pens and parts for hard-to-find writing instruments is excellent. The order process was perfect and delivery through the Royal Mail was swift.”

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Posted 3 years ago

“Excellent Service and value”

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Posted 3 years ago

The Pen Company is rated 4.9 based on 9,485 reviews