The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,478 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,478 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

Write Your review

Tell us how The Pen Company made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service - they had a great selection of pens and I found exactly what I needed, with super speedy delivery. Would definitely recommend!”

Helpful Report

Posted 6 months ago

“Great company. Very satisfied that I can always get the paperblanks mini diary that I like at a very good price. Excellent prompt delivery service too.”

Helpful Report

Posted 6 months ago

“Been using this Company for the pasr 10? years, only to buy my annual Paper Blanks Diary, what wonderfful service, ordered one day, delivered the next”

Helpful Report

Posted 6 months ago

“My Mum loves the paperblanks diaries and I always buy them from the Pen Company - they arrive quickly and in perfect condition!”

Helpful Report

Posted 6 months ago

“Very good service”

Helpful Report

Posted 6 months ago

“Very impressed with the prompt delivery of my purchase”

Helpful Report

Posted 6 months ago

“Always order my diary from this company, delivered promptly and nicely packaged.”

Helpful Report

Posted 6 months ago

“I have used The Pen Company in the past and I am pleased that I did so again this time. They are completely trustworthy and my order came in excellent condition and very soon after I ordered the item. They sell beautiful and quality items and I can totally recommend them.”

Helpful Report

Posted 6 months ago

“Smooth process. Did not charge the credit card till they were ready to send. After they charged me items were received in short time and according to what was expected”

Helpful Report

Posted 6 months ago

“I purchased a number of pens for my teenager, who has hypermobility. He is sitting GCSEs and therefore will be writing … a lot! The items arrived quickly, were well packaged, and my son was very happy with all of the pens.”

Helpful Report

Posted 6 months ago

“I will continue to buy of you As you deliver a outstanding service and a quick delivery of the items I sent for which arrived promptly”

Helpful Report

Posted 6 months ago

“The Lamy 2000 pen cap that I ordered, while expensive, was a perfect match, and my favorite pen is now back in rotation. The delivery was also timely and professional.”

Helpful Report

Posted 6 months ago

“very good service, many nib options I can't get elsewhere”

Helpful Report

Posted 6 months ago

“Excellent personal service.”

Helpful Report

Posted 6 months ago

“Great and Courteous Service! Was looking to buy a present for a friend overseas in Hong Kong and the Pen Company helped me flawlessly. Smoothy transaction, did not run into any problems at all even though I'm ordering overseas from the States. The package arrived promptly and my friend enjoyed it greatly. Looking to do business with the Pen Companyto buy something for myself after the tariffs to the States is over.”

Helpful Report

Posted 6 months ago

“Always buy my diaries from this company. Beautiful selection, speedy delivery.”

Helpful Report

Posted 7 months ago

“Lovely pen bought for a special birthday. I opted to have this engraved and was not disappointed. Very happy with my purchase and the service.”

Helpful Report

Posted 7 months ago

“I have been buying diaries from the Pen Company for years and continue to be impressed with the unrivalled design and quality of their products - they are works of art ! Even this year, when I mistakenly ordered the wrong page format, I was equally impressed with the helpfulness and efficiency of their customer services, who resolved the issue within days. The diaries always arrive promptly and in prime condition, thanks to The Pen Company's careful packaging.”

Helpful Report

Posted 7 months ago

“It supplied my pen in good time in excellent condition”

Helpful Report

Posted 7 months ago

“Ordered Kaweco AL Sport. Arrived very quickly and at a competitive price. Pleased with my purchase. Would definitely use The Pen Company again”

Helpful Report

Posted 7 months ago

The Pen Company is rated 4.9 based on 9,478 reviews