The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,617 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,617 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My diary was delivered quickly and was securely packaged. A very good service,thank you.”

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Posted 9 months ago

“The service was very kindnesses and attentionable. The price of the pen was very fair and reasonable and very, very competitively.”

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Posted 9 months ago

“This was my third time placing an order with The Pen Company and once again it was a smooth experience. They offer an excellent variety of products at great prices and the shipping is always fast. It’s my go-to online shop when it comes to pens. Highly recommended ✒️”

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Posted 9 months ago

“I was delighted to discover some hard to find inks on the site and at a great price. They were dispatched very quickly and arrived well packaged. I'd definitely order from The Pen Company again.”

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Posted 9 months ago

“I’ve had diaries from this company for several years, service has never diminished and I will be ordering again.”

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Posted 9 months ago

“Great selection of products, with super speedy delivery!”

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Posted 9 months ago

“I've bought my annual diary from The Pen Company for several years now and they never disappoint.”

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Posted 9 months ago

“your web site and customer service are perfect, you delivered just as you promised, for that I am grateful. Thank you.”

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Posted 9 months ago

“Very helpful and knowledgeable Great service”

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Posted 9 months ago

“I love my diary! The only reason for 4/5 instead of 5/5 is that the choice was limited because I left it late to order! ANd just fyi, for any other 'international' customers, I was charged import tax by the French authorities. Still good though, I'm very happy with what I have.”

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Posted 9 months ago

“Always get my diaries here. Very good selection, competative pricing and speedy delivery, great customer service if you need to contact them. Perfect!”

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Posted 9 months ago

“Absolutely amazing customer service, I made a mistake on my order and it was picked up straight away and rectified, so grateful!! Quick delivery and quality product, highly recommend!”

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Posted 9 months ago

“Excellent service. My diary arrived promptly and was beautifully packaged. Many thanks”

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Posted 9 months ago

“I always order my next year’s Paperblanks diary from the Pen company. Very quick dispatch and delivery, and good packaging (I’ve never had one arrive damaged)”

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Posted 9 months ago

“Trustworthy company, always swift dispatch after ordering, and great communication. I return year after year for my Paper blanks diary!”

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Posted 9 months ago

“Good choice reasonable price delivered as promised no issues safely packaged”

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Posted 9 months ago

“Excellent product and service”

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Posted 9 months ago

“Excellent.”

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Posted 9 months ago

“I have bought stuff from The Pen Company,never had any problem,always best in price and arrives on time.”

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Posted 9 months ago

“Great choice of diaries and prompt delivery. I have ordered my diary from them for several years. So pleased to support a good independent company.”

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Posted 9 months ago

The Pen Company is rated 4.9 based on 9,617 reviews