The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 8,874 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 8,874 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

Write Your review

Tell us how The Pen Company made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Pen Company 5 star review on 3rd March 2025

Verified Customer

The Pen Company 5 star review on 3rd February 2025

Verified Customer

The Pen Company 5 star review on 25th December 2024

Anonymous

The Pen Company 5 star review on 7th September 2024

Verified Customer

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service very good but it's a Christmas present so I cannot give a review on the quality.”

Helpful Report

Posted 6 months ago

“I've bought a couple of Pelican pens and nibs from the Pen Company. My experience has been they've gone the extra mile to keep me apprized of my orders and sent them out quickly. I live in the Western US, and the delivery times are surprisingly fast. The price of quality pens is about 30% less than what I would pay in the US. I will order all future pen-related products through The Pen Company. Thanks for excellent service and pricing!”

Helpful Report

Posted 6 months ago

“Great company, fantastic products and quick delivery. Loved receiving my order, working with them everyday”

Helpful Report

Posted 6 months ago

“Great stuff. Ordered a LAMY safari fountain pen. Arrived rapidly and with no fuss. Pen is lovely and has restored a little more of my search for analogue activities and a return to less digital stuff.”

Helpful Report

Posted 6 months ago

“This was my first order from The Pen Company and I definitely recommend them. I purchased a Paperblanks diary that I couldn't find anywhere else and a Tombow pen. Both were brilliant prices. The delivery was free and extremely quick.”

Helpful Report

Posted 6 months ago

“Great packaging of quality products delivered in a very timely manner. I would highly recommend The Pen Company.”

Helpful Report

Posted 6 months ago

“The Pen Company has an impressive stock. I was excited by the quality and variety of ink colors available for my Faber-Castell fountain pen. What will keep me coming back to this company is their shipping time. I received my order the next day.”

Helpful Report

Posted 6 months ago

“Love this diary. Get the same one every year. Great service. Arrived quickly.”

Helpful Report

Posted 6 months ago

“Love these diaries with flap closure. I have used them for at least the last eight years. Please continue to make them.”

Helpful Report

Posted 6 months ago

“Very pleasant communication with this company. I needed to purchase a couple of fountain pen nibs which I couldn't find in Britain, but Jake ordered two pen nibs for me, it took a little while as they had to be ordered from Germany, but when they arrived I was very pleased. Thank you so much for your courteous and helpful emails. Very pleased with your service.”

Helpful Report

Posted 6 months ago

“My product was packaged well and shipped quickly!”

Helpful Report

Posted 6 months ago

“Always quick and efficient order service, all the way to Australia. Prices are reasonable too.”

Helpful Report

Posted 6 months ago

“Lovely diary's, I buy paperblanks diary ever year. Quick service. First time I have had to pay postage.”

Helpful Report

Posted 6 months ago

“Excellent service”

Helpful Report

Posted 6 months ago

“New refillable cartridge was just as advertised and does my old Parker fountain pen fine. Arrived the day after I’d ordered it as well”

Helpful Report

Posted 6 months ago

“They had what I needed, they sent what I needed and I'm happy. Thank you.”

Helpful Report

Posted 6 months ago

“Very happy excellent service definitely will be back so happy with my lovley dairy thank you”

Helpful Report

Posted 6 months ago

“Very efficient, fast delivery, well priced. Great products!”

Helpful Report

Posted 6 months ago

“The website was very helpful in showing the layout and size of diaries. The items were delivered a couple of days later, well-packaged. I have purchased from The Pen Company before and would certainly do so again.”

Helpful Report

Posted 6 months ago

“I have always received the very best, prompt service.”

Helpful Report

Posted 6 months ago

The Pen Company is rated 4.9 based on 8,874 reviews