The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 8,874 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 8,874 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 3rd March 2025

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The Pen Company 5 star review on 3rd February 2025

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The Pen Company 5 star review on 25th December 2024

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The Pen Company 5 star review on 7th September 2024

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Anonymous // 01/01/2019

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“Brilliant service. Delivery on time. Great web site. My purchases just as described if not better.”

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Posted 5 months ago

“Pricing Lamy 2000, I had shopped websites before discovering The Pen Company, whose prices beat those of U.S. sellers (I'm in California) by 15%. Saved so much that I bought two beautiful Lamy cases. Royal Mail shipping to California was super cheap, too. A terrific experience. I will shop TPC again!”

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Posted 5 months ago

“As always a pleasure dealing with The Pen Company ! Never any issues and always delivered within a couple of days, also the item I want is always in stock !”

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Posted 5 months ago

“Order arrived on time”

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Posted 5 months ago

“My engraved Lamy pen arrived yesterday for my partners Christmas present. Could not be more please. It is beautiful. Thank you”

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Posted 5 months ago

“Excellent service and excellent products. I would recommend The Pen Company.”

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Posted 5 months ago

“Love buying My Diaries from this company! Very competitive pricing, free and fast delivery! And when I had an issue with not being able to load my basket, their customer service was brilliant! Thoroughly recommend!”

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Posted 5 months ago

“Excellent service as always from The Pen Company. Well packed, fast delivery and good communication. If only all businesses were this good!”

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Posted 5 months ago

“Fine no complaints”

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Posted 5 months ago

“Prompt delivery, as described, well packaged.”

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Posted 5 months ago

“I have ordered my diary for several years from the Pen Company. They have beautiful diaries and lots of choice. My order was delivered very quickly and was well packaged. Was pleased with it and will order again next year from this company. Excellent company!”

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Posted 5 months ago

“Everything well organised for delivery of the diary I wanted”

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Posted 5 months ago

“It was a very pleasant experience talking to James about my pen parts requirements. He was very helpful and professional in dealing with my requirements. Thanks James”

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Posted 5 months ago

“I bought my diary from the Pen Company, it arrived very quickly and well wrapped, I will be buying my next diary from this company.”

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Posted 5 months ago

“I had a geat shopping experience with The Pen Company. Shipping was fast, ordering was easy, and the website is easy to use. I will certainly buy from this company again.”

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Posted 5 months ago

“The ordering procedure is simple, safe and reliable. The ordered items is well-packed during shipping. Available items never come late.”

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Posted 5 months ago

“Love this company, great service, very good prices, excellent delivery, very helpful when queries arise, will definitely purchase from The Pen Company again.”

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Posted 5 months ago

“I order my diary every year from The Pen Company. A fabulous choice of diaries and always good service. Definitely recommend them.”

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Posted 5 months ago

“The product arrived very quickly and was well packaged. Also, the quality of the product was as described.”

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Posted 5 months ago

“I am purchasing pens and parts from The Pen Company because it is quick and efficient, with plenty of choice and availability. That doesn't happen here in NZ, being so far from the manufacturers. It is great to watch the parcel travel the world.”

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Posted 5 months ago

The Pen Company is rated 4.9 based on 8,874 reviews