The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,522 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,522 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Website very clear and lots of choices, found the pen I wanted at a competitive price, clear communication throughout the purchase, pen delivered very promptly, superb service, I recommend the pen company and will happily use them again”

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Posted 4 years ago

“Easy to navigate website. Good choices available. Quick delivery. All round very satisfied.”

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Posted 4 years ago

“Pen arrived promptly after placing order.”

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Posted 4 years ago

“Fast delivery to Spain, good product and great attention.”

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Posted 4 years ago

“Order arrived promptly (from overseas) just as ordered.”

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Posted 4 years ago

“Brilliant service.”

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Posted 4 years ago

“Excellent service. Very prompt delivery. Couldn’t be happier with the service or the well-priced product, the Conklin Brownstone fountain pen.”

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Posted 4 years ago

“Everything was perfect.”

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Posted 4 years ago

“Easy to navigate, excellent prices, No problems with anything”

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Posted 4 years ago

“The Pen Company is my "go to" source of fine pens and inks, despite their location on the other side of the Atlantic Ocean from my location. Their dispatch is incredibly fast and the quality of their products could not be better. Thank you Pen Company!”

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Posted 4 years ago

“Swift and efficient - the correct pen refills arrived the day after they were ordered.”

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Posted 4 years ago

“Great price and fast dispatch would 100% recommend”

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Posted 4 years ago

“The product arrived quickly and was beautifully packaged. The engraving was perfect. I was very happy with the service. It was a gift and the recipient was absolutely delighted. I would have no hesitation in recommending The Pen Company.”

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Posted 4 years ago

“Very satisfied with the speed and quality of service”

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Posted 4 years ago

“Great selection, great prices, great communications. Fast delivery. Can't fault this company at all.”

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Posted 4 years ago

“Very pleased with the product”

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Posted 4 years ago

“A very good and highly efficient service.”

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Posted 4 years ago

“I needed a replacement nib for my fountain pen, unfortunately the manufacturer only makes them as a unit with the filling mechanism but nonetheless the Pen Company had a choice of nibs at a competitive price. Arrived in nice and simple packaging a couple of days later. All great.”

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Posted 4 years ago

“Very helpful”

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Posted 4 years ago

“Prompt service and a keen price. The new nib for my Lamy pen was easy to fit and works very well so I am a happy customer”

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Posted 4 years ago

The Pen Company is rated 4.9 based on 9,522 reviews