The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,523 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,523 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service - Thank you.”

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Posted 5 years ago

“Lovely Pen. Great Customer Service and fast, easy shipping from the UK.”

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Posted 5 years ago

“Great service and fast delivery. Would certainly purchase from them again.”

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Posted 5 years ago

“Easy to navigate website,super fast delivery, excellent 1st class service. I would recommend this company to everyone.”

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Posted 5 years ago

“I did order two engraved pens and am very happy with the service. It was shipped the same day and arrived in perfect condition. I will order at the pen company again.”

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Posted 5 years ago

“Llegó rápido, bien embalado y en buen estado.”

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Posted 5 years ago

“Great service. Delivery on time as promised. Excellent quality items.”

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Posted 5 years ago

“Wonderful service and a great pen! Best price I found for the Peilkan M600 Stressëman. Great company to deal with.”

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Posted 5 years ago

“Very pleased with the quick response.zMore than happy to do business again. Many thanks”

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Posted 5 years ago

“Great collection of inks and cheap shipping as well for small quantities, especially where you cannot get the inks in european regions.”

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Posted 5 years ago

“Pen arrived very quickly with perfect engraving. Very pleased with the service.”

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Posted 5 years ago

“Great service and products arrived before allocated time”

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Posted 5 years ago

“fast and efficient company”

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Posted 5 years ago

“My order arrived in good time, particularly as it had to cross the Atlantic. I appreciated that TPC sells the Diamine flower inks (many sites either don’t carry them, or are sold out) in the plain 30ml bottles and that I could pick and choose the ones I wanted. The box set is lovely, but I knew I didn’t want all of them. Converted to American dollars, the prices were still quite nice. I’d also been looking for a 2-3 pen sleeve that was more pocket friendly. The Lamy one I ordered was almost exactly what I was looking for. It’s great for pens on the medium to small side, though it struggles a bit when it comes to, say, a Laban 325 or Twsbi Draco. Overall, I’m quite pleased with everything. I’d absolutely order from TPC in the future. Cheers!”

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Posted 5 years ago

“Very pleased with company, kept me informed of my order and reasons for delay. Very professional company.”

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Posted 5 years ago

“Took a long time to received the pens ordered due to COVID. Great customer service.”

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Posted 5 years ago

“Fantastic service as always. The engraved pen was ordered late afternoon and arrived early next morning.”

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Posted 5 years ago

“Easy and efficient to deal with, and a fast delivery thanks.”

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Posted 5 years ago

“Ordered a pen set that I’ve never used before so spent a long time checking it was what I needed. Was very happy when it came. All in a little metal case, the set was really made well, the inks fitted perfectly and pen glided across the paper, no scratching or blobbing off inks. I would definitely buy from again. Great product and came quickly too.”

The Pen Company 5 star review on 22nd June 2021

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Posted 5 years ago

“Best shopping experience ever! Shipped way ahead of schedule (pre-order products with an expected arrival date) and arrived quickly from UK to US. Most fairly priced. Have already made two orders and expect to make more in the future.”

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Posted 5 years ago

The Pen Company is rated 4.9 based on 9,523 reviews