The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,523 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,523 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt service and a keen price. The new nib for my Lamy pen was easy to fit and works very well so I am a happy customer”

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Posted 4 years ago

“Really great service and reasonable prices, will definitely buy again”

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Posted 4 years ago

“My experiences with The Pen Company have been extraordinary. Always prompt delivery and the merchandise is expertly and meticulous packaged.”

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Posted 4 years ago

“really good service. received promptly and well packaged. great range of products”

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Posted 4 years ago

“great service fast delivery”

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Posted 4 years ago

“Very responsive service and highly efficient.”

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Posted 4 years ago

“Fast efficient service and I obtained the products I had ordered within a few days. The price was good. Unfortunately - thanks to Brexit, I have to pay import duty - so I won't be ordering from the UK again. you have a great company but stupid national politics.”

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Posted 4 years ago

“Exactly what I ordered, lovely packaging and delivered on time, thank you”

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Posted 4 years ago

“The Pen Company give a very personal, fast and good service, and follow up your requairements in a pleasant way! I can just recommend deling with them.”

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Posted 4 years ago

“Super Fast Shipping... Great Communication!!! We Will Do Business Again Soon!!! Thanks!!!”

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Posted 5 years ago

“Delivery time was 2 months! Will never buy there again.”

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Posted 5 years ago

“Really fast delivery and incredibly helpful. I ordered the wrong thing and they simply sent the one I wanted in the next post. No quibble. Great customer service.”

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Posted 5 years ago

“Quick delivery and no hassle ordering. Love the pen too. Thanks”

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Posted 5 years ago

“Great website with really useful , detailed descriptions. Service to match -goods promptly despatched and very well packed.”

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Posted 5 years ago

“First class service, I will be buying from you again.”

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Posted 5 years ago

“A positive experience. Excellent communication. Attractive, competetive prices. Item exactly as described.”

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Posted 5 years ago

“Ordered easily, and received very promptly. Very happy with item ordered.”

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Posted 5 years ago

“Excellent buying experience! I ordered from the US on a Saturday evening and my order was shipped via tracked Royal Mail first thing on Monday morning. Other than perfect execution on this order I was pleased to find the Lamy Scribble 3.15mm clutch pencil still in stock (it's been discontinued). So, great service, good selection. Satisfied.”

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Posted 5 years ago

“Excellent next day delivery and highly recommended outfit. Easy and trouble free purchase. Many thanks and will certainly recommend to others. Thanks.”

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Posted 5 years ago

“Really good to sketch with”

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Posted 5 years ago

The Pen Company is rated 4.9 based on 9,523 reviews