The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,730 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,730 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Provider of quality writing instruments and accessories; I have bought several pens (some engraved) together with: ballpoint refills, pen cases, fountain pen convertor plus ink cartridges over the past few years. Always pleased with my purchases. Would not hesitate to buy from them again.”

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Posted 5 years ago

“Very good.”

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Posted 5 years ago

“Ordered on a Wednesday, delivered the next Monday, to my door IN AUSTRALIA! Fantastic service, puts our local shops to shame. Great service executed quickly. Thank you!”

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Posted 5 years ago

“good and fast service, excellent”

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Posted 5 years ago

“My order of inks arrived quickly and was well packaged. I appreciated the option to choose small packet letter mail to reduce the cost of international shipping!”

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Posted 5 years ago

“Great reliable delivery. Took the time to email me when inks were back in stock. My go to for inks.”

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Posted 5 years ago

“Very good service ,an excellent product. Very pleased ,would recommend .”

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Posted 5 years ago

“Prompt delivery, excellent product.”

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Posted 5 years ago

“Great efficient service, brilliant personalisation, very clean and accurate”

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Posted 5 years ago

“I found the nib I was looking for, and they whole buying process was flawless. The nib arrived in perfect condition. I will definitely buy again from The Pen Company.”

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Posted 5 years ago

“First rate service with a good choice of options and prices that are competitive.”

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Posted 5 years ago

“Excellent service”

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Posted 5 years ago

“Arrived next morning ,really good ,will use first if I can R B”

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Posted 5 years ago

“speedy service”

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Posted 5 years ago

“Initially the wrong item was sent but this was quickly reolved by The Pen Company”

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Posted 5 years ago

“The items arrived quickly, given that they had to be shipped to a non-UK address. I was very satisfied with the products.”

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Posted 5 years ago

“Wonderful, kind, efficient, and speedy service by James. Really appreciated. Many Thanks & Best wishes”

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Posted 5 years ago

“While my order was unavailable during the pandemic for some time The Pen Company kept me updated in reasonable intervals on supplier developments. They always gave me the option to cancel at any time, if I chose not to proceed. When my pen order became available and was carried out, I received it in the US within 8 days.”

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Posted 5 years ago

“My orders was sen out on the same day of my order and all of my order have engraving as well. Im so satisfied with the product, price, and service.”

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Posted 5 years ago

“Good Service. God Price. Free Postage”

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Posted 5 years ago

The Pen Company is rated 4.9 based on 9,730 reviews