The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,524 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,524 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This was a personalized gift for a birthday and he loved it. It writes very nicely and the engraving was perfect. The shipping was fast and overall highly recommend!”

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Posted 5 years ago

“Very easy to order, very good delivery. To be recommended!!!”

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Posted 5 years ago

“Seems like a high quality standard international converter, but this is nicely branded to match my pen.”

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Posted 5 years ago

“Beautiful pens thank you”

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Posted 5 years ago

“This company provides a lot of good information. And their deliveries are very fast. I recommend them.”

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Posted 5 years ago

“Excellent quality product and service delivery.”

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Posted 5 years ago

“Amazing. Fast delivery and my husband loved it.”

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Posted 5 years ago

“Prompt service. They work well.”

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Posted 5 years ago

“It’s the first time I have used the pen company, the service was brilliant and prices very competitive. Definitely use again”

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Posted 5 years ago

“The service is very good and swift. I received my bottles of ink in next to no time. The inks are good quality, the bottles are sturdy, and I like the shape as they look very stable, no corners etc in case they get accidentally knocked, and look good too!”

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Posted 5 years ago

“Brilliant service, refill arrived very quickly and was the correct fit for my very old pen!”

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Posted 5 years ago

“This is a very efficient company. The website is well constructed and easy to use. The range of products offered is extremely good. The quality of items sold and the free engraving service is excellent.”

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Posted 5 years ago

“Excellent company, product range is fantastic,ordering is easy and delivery very quick.”

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Posted 5 years ago

“Fast delivery as always. The pen company never disappoints.”

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Posted 5 years ago

“Products and service is good, dispatch was very slow.”

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Posted 5 years ago

“Arrived promptly and well packaged. Extremely pleased with the quality for the price I paid. The pens work extremely well, and the variety of nibs included in the set mean that you can vary the type of line that you want. Overall, extremely satisfied, will be making further purchases; and would highly recommend”

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Posted 5 years ago

“I ordered some Sheffer refills which were difficult to get hold of. The Pen Company had similar problems but to their credit they kept me informed of the availability and did their very best to fulfil my order. I most certainly will be using this family business again and I thoroughly recommend them on price and customer service”

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Posted 5 years ago

“Excellent speedy service and my pens where a great price”

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Posted 5 years ago

“Very quick delivery of my favourite pen, with my engraving. Easy website to use and competitive prices. They do what it says on the tin (as it were) DG”

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Posted 5 years ago

“Received my order in just a few days. Exactly what I ordered. Thank you!”

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Posted 5 years ago

The Pen Company is rated 4.9 based on 9,524 reviews