The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,470 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,470 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Despite a hold up within Royal Mail the service and communication was exceptional, very happy customer.”

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Posted 5 months ago

“I love Paperblanks diaries , and for the last 2/3 years the only place i’ve found a good selection ( compared with the Paperblanks website itself , Amazon etc) , is with the Pen Company . I will be back next year , thank you !!”

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Posted 5 months ago

“Beautiful Lamy pen. Order processed and dispatched promptly. Arrived well packaged and in presentation box. Delighted with both pen and service. Thank you!”

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Posted 5 months ago

“I have had my Cross pen for twenty years and finally ran out of ink only using only three cartridges. During that time I practiced law, signed letters and documents with absolutely no problems. Now that I am retired, I expect three cartridges will last me more the rest of my life.”

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Posted 5 months ago

“Lovely product. Good delivery time. Product in stock.”

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Posted 5 months ago

“I usually buy my diary from this Company, and the purchase went well as usual.”

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Posted 5 months ago

“This is probably the eighth time ordering a diary from the Pen Company. Best ever”

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Posted 5 months ago

“I love the Paperblanks diary and the Pen Company has become my go to place to purchase. Nice quick service.”

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Posted 5 months ago

“Excellent service, very pleased.”

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Posted 5 months ago

“Geat service. Due to my own mistake, my address was incorrectly provided, causing the postal service to return my order to the sender. I received my money back and placed my order again.”

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Posted 5 months ago

“Always reliable and prompt with delivery. Great Paperblanks diaries”

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Posted 5 months ago

“I was very impressed with the service plus the quality of the Gaudi themed 2026 diary. The item was received on time and in good condition. I ws very pleased you use Royal Mail, my delivery service of choice. Would definitely use your company again.”

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Posted 5 months ago

“Have used thistle company for 4 years. This last purchase was good buy it should have stated on the description that the cover was flexible and nothing ridged”

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Posted 5 months ago

“Delighted with the entire process. Having discovered this company makes my search for a 2027 'paper blanks' diary much easier. Very pleased with my new 2026 'Gaudi' designed diary.”

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Posted 5 months ago

“Excellent service.”

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Posted 5 months ago

“My pen and ink arrived on time and I am in love!! It’s so long since I used a fountain pen but oh it feels good. I found the website the Pen Company simple, informative and I easily made my selection. My bottle of ink and pen arrived safely and securely. Thank you.”

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Posted 5 months ago

“Excellent. Will continue using every time I need diaries and journals.”

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Posted 6 months ago

“Easy to use and very quick response and delivery.”

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Posted 6 months ago

“An excellent Kaweco Lilliput ballpoint arrived on time. I had a question about refills and a clip which Jake answered promptly. Very friendly and all you'd want from a small, specialist business. Would not hesitate to recommend them.”

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Posted 6 months ago

“The pen was a good price for a quality item the engraving on the clip rather than the barrel was a bonus. It was delivered FOC arriving early very pleased with our purchase”

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Posted 6 months ago

The Pen Company is rated 4.9 based on 9,470 reviews