The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,522 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,522 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy service to use. Fantastic products. Super quick delivery. Cannot fault them at all. Brilliant!”

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Posted 6 months ago

“All items arrived in good time and of the quality I associate with this company. See you next year!”

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Posted 6 months ago

“For several years now I have ordered my new diary from the Pen Company. Ordering is easy , delivery efficient and the goods exactly what I need . Perfect !!”

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Posted 6 months ago

“Fantastic! The customer service regarding engraving was super quick, helpful, kind, & wonderful. I couldn't be happier. Thank you! x”

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Posted 6 months ago

“Excellent customer service. Friendly and professional staff. Would definitely buy from the company again.”

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Posted 6 months ago

“Excellent thank you”

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Posted 6 months ago

“Love this company, always prompt delivery and great products”

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Posted 6 months ago

“Very happy with purchase. Arrived very quickly”

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Posted 6 months ago

“Very pleased with my Sailor pen and the faultless service provided.”

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Posted 6 months ago

“Very easy website, a good range of products and very promptly sent.”

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Posted 6 months ago

“Despite one ltem not being available for timely dispatch a suitable substitute was suggested and readily delivered. I was regularly kept updated on the progress of the delivery. This arrived on time in good order. Overall a very wide range of products and a supportive service.”

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Posted 6 months ago

“The calendar was as described, fast delivery”

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Posted 6 months ago

“It was made easy to track and came promptly”

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Posted 6 months ago

“PERFECT as always ! I have never had any issues, always delivered within 3 days and a pleasure to deal with ! 👍”

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Posted 6 months ago

“This company always comes up trumps whenever I have dealt with them”

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Posted 6 months ago

“Very nice company. All arrived safely packed and no delays”

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Posted 6 months ago

“Order arrived very quickly, well packaged and exactly as described. Thank you! Will definitely be back 😊”

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Posted 6 months ago

“Received what I ordered in timely fashion”

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Posted 6 months ago

“Fabulous product range and, above all, top notch customer service.”

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Posted 6 months ago

“Viss OK, esmu laimīga! Priecīgus Ziemassvētjus!”

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Posted 6 months ago

The Pen Company is rated 4.9 based on 9,522 reviews