The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,707 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,707 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

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“Efficient and I would order through them again.”

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Posted 6 months ago

“Excellent service and quick delivery”

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Posted 6 months ago

“The package and delivery were great! Highly recomend”

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Posted 6 months ago

“Really good service from The Pen Company whenever I have ordered from them. Most recently I ordered a pen as a treat for myself on the Monday and it arrived at my house the next day. Pen is fantastic and the price was cheaper than any of the other places I could see. Will definitely continue to use this business”

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Posted 6 months ago

“Perfect as always. Thank you”

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Posted 6 months ago

“The experience of buying from the company was very straightforward and easy. Price seemed good as well. Would definitely use them again.”

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Posted 6 months ago

“Pen refill is one I needed, hard to find. Great service. Fast shipping.”

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Posted 6 months ago

“Very happy with my purchase and overall service”

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Posted 6 months ago

“The seller is super. Fast and wonderful delivery. This fountain pen surprised me. I use "Sepia" ink, it goes on and keeps the line wonderfully. The balance of price and quality is super😀😀😀”

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Posted 6 months ago

“Very prompt service and supply!”

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Posted 6 months ago

“The pen cartridges arrived quickly, and item was as described. Sensible value, look forward to trying out my new cartridges soon.”

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Posted 6 months ago

“Very good service. I needed some refills for a a pen that has multi colours to select, I have not been able to find anything suitable for ages and then came across this company. The only other place I found these refills was in Germany and shipping cost made them prohibitively expensive. So pleased to have the pen back in use and at at a very reasonable cost. Shipping wad fast and the refills were well packed.”

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Posted 6 months ago

“Had exactly what I needed and everything from ordering to delivery went very smoothly”

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Posted 6 months ago

“There is not much left to say about The Pen Company, only that they live up to for their well known reputation. I had the privilege of receiving assistance from Mr. Jake, who was very kind and helpful; Thanks to his involvement, I managed to obtain a rare item. A 100% reliable company.”

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Posted 6 months ago

“While I was skeptical initially of it is a genuine writing instruments’ dealer and if they can handle international orders. But my experience was quite satisfying. I got one of my favorite pens at a decent price compared to some of the US vendors.”

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Posted 6 months ago

“Everything arrived on time.”

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Posted 6 months ago

“The website is very user friendly & the products offered are reasonably priced. The delivery is also super quick!”

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Posted 7 months ago

“Excellent service: Refills for my Parkers and for an obscure souvenir pen.”

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Posted 7 months ago

“Great service, my ink was delivered safely and arrived within two days of placing the order. Very happy.”

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Posted 7 months ago

“Fair price, quick service, and goods well packed for trans-oceanic delivery.”

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Posted 7 months ago

The Pen Company is rated 4.9 based on 9,707 reviews