The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,469 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,469 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and knowledgeable Great service”

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Posted 5 months ago

“I love my diary! The only reason for 4/5 instead of 5/5 is that the choice was limited because I left it late to order! ANd just fyi, for any other 'international' customers, I was charged import tax by the French authorities. Still good though, I'm very happy with what I have.”

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Posted 5 months ago

“Always get my diaries here. Very good selection, competative pricing and speedy delivery, great customer service if you need to contact them. Perfect!”

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Posted 5 months ago

“Absolutely amazing customer service, I made a mistake on my order and it was picked up straight away and rectified, so grateful!! Quick delivery and quality product, highly recommend!”

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Posted 5 months ago

“Excellent service. My diary arrived promptly and was beautifully packaged. Many thanks”

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Posted 5 months ago

“I always order my next year’s Paperblanks diary from the Pen company. Very quick dispatch and delivery, and good packaging (I’ve never had one arrive damaged)”

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Posted 5 months ago

“Trustworthy company, always swift dispatch after ordering, and great communication. I return year after year for my Paper blanks diary!”

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Posted 5 months ago

“Good choice reasonable price delivered as promised no issues safely packaged”

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Posted 5 months ago

“Excellent product and service”

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Posted 5 months ago

“Excellent.”

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Posted 5 months ago

“I have bought stuff from The Pen Company,never had any problem,always best in price and arrives on time.”

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Posted 5 months ago

“Great choice of diaries and prompt delivery. I have ordered my diary from them for several years. So pleased to support a good independent company.”

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Posted 5 months ago

“Pleased with the pen ordered for a gift. Arrived quickly and well packaged”

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Posted 5 months ago

“Competitive price. Nicely engraved Pen which I bought as a Christmas Present. Delivery was also competively priced & was tracked. The Pen was available from several other outlets so was bought on price.”

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Posted 5 months ago

“Brilliant service - communication, delivery. Thank you.”

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Posted 5 months ago

“Online ordering process was clear and straightforward. I have ordered this cover design before - very beautiful”

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Posted 5 months ago

“Excellent service and online is the best place to buy because of choice etc”

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Posted 5 months ago

“Reliable fast service.”

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Posted 5 months ago

“Great price, amazing service - I needed some advice relating to a lighter I bought and i received an immediate and friendly response.”

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Posted 5 months ago

“Fast delivery of the correct items. What more can you ask for!”

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Posted 5 months ago

The Pen Company is rated 4.9 based on 9,469 reviews