The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 8,874 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 8,874 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 3rd March 2025

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The Pen Company 5 star review on 3rd February 2025

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The Pen Company 5 star review on 25th December 2024

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The Pen Company 5 star review on 7th September 2024

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Anonymous // 01/01/2019

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“Good fast professional service and good products!”

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Posted 4 months ago

“I order my wife a Paperblanks diary, as a Christmas gift, from The Pen Company every year. They always have the best selection and the service is second to none.”

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Posted 4 months ago

“This was first time I bought diaries from the Pen Company. Although it was into November, there was still a good selection of the kind of diaries I always buy. Apart from one, I ordered exactly what I wanted. The range of alternative designs still allowed me to avoid feeling I'd had to compromise. My purchases were delivered within 2 days, so I was very pleased. Needless to say, I shall go to Pen Company first another time, I now realise what an extensive range of goods they carry.”

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Posted 4 months ago

“I ordered a Lamy pen case as a replacement Mont Blanc one my husband lost . I’m So pleased , he’s going to love it! Gorgeous soft leather . He will use it as a glasses case and it’s perfect . Thankyou for the fast service too .”

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Posted 4 months ago

“Each year I buy a new Paperblanks Diary for my daughter Lucy’s birthday in December. It’s been a long family tradition. I ‘phone to chat about my new purchase and find the staff extremely helpful in making the choice.”

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Posted 4 months ago

“Prompt delivery, thank you”

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Posted 4 months ago

“Excellent service But did not like being charged with postage Not charged last year”

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Posted 4 months ago

“Order sent very quickly thank you ☺️”

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Posted 4 months ago

“Easy ordering, quick delivery, packaged very well.”

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Posted 4 months ago

“Service was prompt. The item was exactly what I ordered.”

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Posted 4 months ago

“PEN CARTRIDGES DELIVERED PROMPTLY AND WITHOUT ANY FUSS”

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Posted 4 months ago

“I order a Paper Blanks Diary from The Pen Company every year. The service is efficient and the price is competitive, what more can you ask for. Thank you”

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Posted 4 months ago

“Great customer service!”

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Posted 4 months ago

“Professional , efficient, helpful , always have what I want, . Perfect 😊”

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Posted 4 months ago

“Item arrived quickly and as described. Extremely happy with my purchase and very competitive price.”

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Posted 4 months ago

“The pen is helping discover the lost art of caligraphy. In a small way.”

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Posted 4 months ago

“First time I’ve used this company, but very impressed by speed completing my order and communication. I will be ordering again. Recommended.”

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Posted 4 months ago

“First order with The Pen Company & I’m pleased.. Paperblanks arrived quickly & packaged internally also so as to arrive safely which they did & I appreciated. Highly Recommend Company.”

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Posted 4 months ago

“I have bought my diary from the Pen Company for years. it is a very easy company to contact and very helpful. I find their website confusing but the products excellent.”

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Posted 5 months ago

“It item arrived well packaged and in good time. Good service. Thank you.”

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Posted 5 months ago

The Pen Company is rated 4.9 based on 8,874 reviews