The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,533 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,533 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Attractive pen reasonable prices engraving elegant and arrived in good time”

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Posted 5 years ago

“The products are excellent, the website is well-designed, and shipping was extremely prompt.”

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Posted 5 years ago

“Beautiful little pen. Very happy with the engraving service too.”

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Posted 5 years ago

“Used a few times now. Very fast delivery and a pleasure to deal with. Would recommend.”

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Posted 5 years ago

“Efficient service and good products”

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Posted 5 years ago

“I always order the Slim Paperblanks Japenese Lacquer Boxes diary each year from the Pen Company as it is a beautiful and practical diary. The magnetic closing tab is a great feature. The only criticism I would have is I wish Paperblanks would provide an alternative pattern each year. The service from the Pen Company from start to finish is excellent. Would definitely recommend them.”

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Posted 5 years ago

“The Pen Company had the best price online for the pen I wanted, delivery I think turned out to be quicker than the estimate. Would use them again.”

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Posted 5 years ago

“I am completely in love with my paper blank diary!!! It is a mini one, with the whole week on two pages. What do I love about it???? Have you time to read this???? Well....it has the most beautiful ' arty' hard-backed cover. I love it's design and maroon colour. I also love the way it can be closed using the elastic band, which means it's not getting dog-eared in my handbag. Yes.... it FITS so neatly in my SMALL handbag. Also, there is a lovely yearly planner in the very front of it, not to mention place to write notes on a seperate mini-notebook at the back. And ...an 'envelope' in which to place important personal notes. I couldn't find one in a shop near me in Ireland as with the Covid , my travel is limited and also not every bookshop stocks these beautiful diaries.”

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Posted 5 years ago

“Good stock and prompt delivery (to NZ) for refills, thank you.”

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Posted 5 years ago

“Purchased a Pelikan M800, great price. Love the pen.”

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Posted 5 years ago

“Excellent service and quick delivery. Definitely use again.”

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Posted 5 years ago

“Quick delivery we just love these nibs they are smooth and reliable, good price as well”

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Posted 5 years ago

“This was the second pen we’ve had engraved by yourselves this year. The service was excellent....arrived the day after we’d ordered them. We’ve decided to give all our grandchildren an engraved pen for their 21st birthdays....2 down , 5 to go! We would certainly use you again and would highly recommend you to others! Brilliant!”

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Posted 5 years ago

“Excellent service and delivery”

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Posted 5 years ago

“Excellent service, prompt delivery, then very efficient with the return and replacement. Perhaps it was me but or the variety of products available within the range we wanted but the offer was complicated, hence us getting the wrong product in the first place but never mind it was sorted quickly. In my opinion internet shopping is not as good as seeing for your self in the shop but if you need to The Pen Company can he recommended. Thank you.”

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Posted 5 years ago

“very pleased with items purchased and service from this company”

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Posted 5 years ago

“Nice website and products. Arrived well packed and safe.”

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Posted 5 years ago

“I'm satisfied.”

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Posted 5 years ago

“Such an amazingly helpful team, I felt valued every step of the way as they helped source an ink they didn't normally stock. Also instantly replacing my pen when I noticed a defect. Will definitely be back!”

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Posted 5 years ago

“Good day, received my item and in good condition. Happy to use my dupont pen again. Thank you so much that I found your website.”

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Posted 5 years ago

The Pen Company is rated 4.9 based on 9,533 reviews