The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,734 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,734 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve bought a number of items from The Pen company over the past month and the service has been first class.”

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Posted 5 years ago

“Super fast delivery, hassle free ordering and good prices! Definitely use again unlike a well known high street shop”

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Posted 5 years ago

“Very quick service and brilliant product”

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Posted 5 years ago

“Great value, super quick delivery”

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Posted 5 years ago

“Only place in the UK I could find this refill for a pen my wife bought me. Delivered quickly and works perfectly. Perfectly priced as well!”

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Posted 5 years ago

“Ordered a diary arrived promptly through the post.”

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Posted 5 years ago

“Excellent service and great products too! I am definitely going to do business with this company again.”

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Posted 5 years ago

“Superb. Better, far better, range of stock. Reasonable prices. Very fast delivery. I will never look further.”

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Posted 5 years ago

“Good service, arrived on time, good product”

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Posted 5 years ago

“Good service”

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Posted 5 years ago

“Ordered the Lamy Pen/Pencil which i am really pleased with. Very easy to order and quick delivery. Thank you The Pen Company”

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Posted 5 years ago

“Very pleased with the prompt delivery, the low-waste packaging, and the exc lent choice of quality products. Highly recommend!”

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Posted 5 years ago

“The beautiful diary came promptly, well packed and protected for its journey. Everything went well.”

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Posted 5 years ago

“Fantastic product and great company. Easy website and plenty of choice as a first time buyer of refillable ink, was a pleasure to buy from the pen company. Very quick delivery and can't fault anything from start to finish. Will buy from you again. Thanks!”

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Posted 5 years ago

“Brilliant quality and quick service. Will definitely order again”

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Posted 5 years ago

“Exelent :)”

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Posted 5 years ago

“Excellent service and notification re an out of stock situation”

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Posted 5 years ago

“Arrived in perfect conditions, handy and practical. I can fit it anywhere and always bring it with me. A tracking option, however, would have been more helpful.”

The Pen Company 4 star review on 27th January 2021

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Posted 5 years ago

“Excellent, quick and efficient service. A queries answered accurately and promptly. Product arrived safely, well packaged, would recommend.”

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Posted 5 years ago

“Excellent service and best price around. A winning combination, now my first choice.”

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Posted 5 years ago

The Pen Company is rated 4.9 based on 9,734 reviews