The Pen Company Reviews

4.9 Rating 8,192 Reviews
96 %
of reviewers recommend The Pen Company
4.9
Based on 8,192 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read The Pen Company Reviews
Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 31st January 2024
Verified Customer
The Pen Company 5 star review on 31st January 2024
Verified Customer
The Pen Company 5 star review on 7th January 2024
Verified Customer
The Pen Company 3 star review on 28th December 2023
Verified Customer
The Pen Company 5 star review on 26th November 2023
Anonymous
The Pen Company 5 star review on 17th September 2023
Verified Customer
The Pen Company 5 star review on 11th September 2023
Verified Customer
71
Anonymous
Anonymous  // 01/01/2019
Excellent service. Prompt despatch.
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Posted 2 months ago
The customer services were very good. Responses were very quick, friendly and helpful.
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Posted 2 months ago
The Pen Company ships super fast and the customer service is extremely helpful!
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Posted 2 months ago
The Pen Company had the nibs I was looking for, prompt service, good quality .
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Posted 2 months ago
Great Service!
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Posted 2 months ago
Very fast despatch , refills as described (genuine) , what more can I say ?
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Posted 2 months ago
I have good buying experience.
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Posted 2 months ago
Nice price.
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Posted 2 months ago
Quality diaries, excellent prices on sale. Fast delivery!
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Posted 2 months ago
Excellent service
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Posted 2 months ago
Easy to use website, value for money & quick delivery
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Posted 2 months ago
Excellent customer service, fast delivery and very pleased with my Lamy Joy calligraphy pen & nibs
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Posted 2 months ago
I was looking for a particular type of calligraphy pen and searched advertisements on line for the one I thought was most suitable . The Pen Company advertisement was clear and informative .The pen delivered was just what I searching for . The delivery was fast and efficient . My pen was not expensive which somehow made the experience of using the Pen Company even better !
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Posted 2 months ago
Best Company I have had the pleasure to buy from. They have all the hard to find items, ship quickly, and great to deal with. highly recommend.
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Posted 2 months ago
Pens are excellent- arrived late however !
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Posted 2 months ago
Good choice at a good price and delivery was very quick a really professional company. I will definitely use again.
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Posted 2 months ago
These guys are have a wonderful website and their service is always second to none. Excellent fast delivery service also.
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Posted 2 months ago
The pen company is simply the best.... The best products at the best price. Go on check for yourself....I guarantee you will be back...another thing...the pen company always stands by what they sell...and they don't sell cheap ' orrible ( often Chinese) imitation rubbish.....so what are you waiting for?....I have bought two pens from these people and both pens are perfect in every way..
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Posted 2 months ago
When my pen arrived in Chicago the ink cartridges had broken open and there was ink spilled everywhere. I contacted The Pen Co. and they quickly reimbursed me for the cartridges, and after a good rinse the pen is good as new. We agreed this problem was a result of the extremely cold (-17C!) temperatures this winter. I love my pen! Thanks to the Pen Co. for their quick and satisfying response. I will most certainly purchase from them again!
The Pen Company 5 star review on 31st January 2024 The Pen Company 5 star review on 31st January 2024
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Posted 3 months ago
Excellent no hassle whatsoever. Always order my new diary (Paperchase) from The Pen Company. Free delivery too.
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Posted 3 months ago
The Pen Company is rated 4.9 based on 8,192 reviews