The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,708 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,708 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

Write Your review

Tell us how The Pen Company made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast delivery and perfect refill for my cross pen at reasonable cost.”

Helpful Report

Posted 3 months ago

“I’m a customer from the Philippines. This is the first time I ordered a pen from a foreign source. I must say the experience is excellent. The tracking and responsiveness, among others, are what gave me peace of mind and confidence in the shopping process. Look forward to my next order/s in the near future. To my fellow foreigners who may find that elusive pen that’s unavailable in your areas, get it here and now. Thank you, The Pen Company!”

Helpful Report

Posted 3 months ago

“You are a reliable supplier of pen refills for my Cross and Scriveiner pens. As these refills are extortionately expensive it is good to have a supplier who offers prices lower than many others. This is specially welcome for gel pen refills that tend to run out after just a few weeks. The lower pricing is a major attraction to your company”

Helpful Report

Posted 3 months ago

“Was looking for a good choice of green ink cartridges for writing place name cards for a wedding. The Pen Company had a good selection, at a reasonable price and delivered promptly. Great service and they were really pleased with the results.”

The Pen Company 5 star review on 22nd July 2026

Helpful Report

Posted 3 months ago

“Great company. Excellent service, delivery and products.”

Helpful Report

Posted 3 months ago

“Wide variety of merchandise at reasonable prices.”

Helpful Report

Posted 3 months ago

“quick delivery and acurite order. and well packed”

Helpful Report

Posted 3 months ago

“Great service, speedy delivery. Will use again.”

Helpful Report

Posted 3 months ago

“Could not be happier with the service. I had lost the cap to my Lamy pencil/pen that I have used for more than a decade. I could not find a replacement "on this side of the pond" (US). I was thrilled to find The Pen Company. I was ecstatic about the fast, accurate delivery. Thanks, and kudos.”

Helpful Report

Posted 3 months ago

“Excellent prices and super quick delivery! Also very easy to contact, friendly and helpful. Would highly recommend.”

Helpful Report

Posted 3 months ago

“Excellent range and the pen I was looking for was discounted. The engraving was perfect and the pen arrived in good time and well packaged. I ordered online and didn’t have any reason to speak to customer support as everything went smoothly.”

Helpful Report

Posted 3 months ago

“Once again, great product, delivered quickly and well packed. Very happy customer.”

Helpful Report

Posted 3 months ago

“I have made two purchases from The Pen Company. The quality of their service and customer care is absolutely excellent.”

Helpful Report

Posted 3 months ago

“Ordered a replacement tip for my kaweco special mechanical pencil. Arrived on time and I emailed them because I placed the wrong size and they corrected it for me before sending me the replacement. Awesome customer service.”

Helpful Report

Posted 3 months ago

“Very pleased with my purchase of S T DuPont Table lighter. Great service from the company, very fast delivery. Will recommend to everyone.”

The Pen Company 5 star review on 18th July 2026

Helpful Report

Posted 3 months ago

“Easy to follow and order. Quick delivery.”

Helpful Report

Posted 3 months ago

“Highly recommend using this company. Service was fantastic, efficient and super helpful staff. A beautiful pen, at a much better price than other sellers.”

Helpful Report

Posted 3 months ago

“Delivery was excellent! Item was packaged very nicely. Ive been looking for this item for a very long time but no one locally had it. The Pen company came to the rescue! I will definately be using them again”

Helpful Report

Posted 3 months ago

“I am from Singapore and I order my diaries yearly from the Pen Company. Love the selection of paperblank diaries from them. The only Online store I trust. They are honest and reliable. Thank you so much Pen Company. 👍🏻👍🏻👍🏻🙏🏻”

Helpful Report

Posted 3 months ago

“Great customer service and items arrived very quickly here in the US. Will definitely order again.”

Helpful Report

Posted 3 months ago

The Pen Company is rated 4.9 based on 9,708 reviews