The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 8,869 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 8,869 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 3rd March 2025

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The Pen Company 5 star review on 3rd February 2025

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The Pen Company 5 star review on 25th December 2024

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The Pen Company 5 star review on 7th September 2024

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Anonymous // 01/01/2019

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“Great price, shipped the next day even with engraving. Delivered 10 days after placing order (to the US) and I could track it throughout. Would order from here again!”

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Posted 3 months ago

“Had exactly what I needed in stock and delivery was very quick (even though I was in no hurry)”

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Posted 3 months ago

“Best. Quick delivery, very 😊”

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Posted 3 months ago

“Great service and selection of products.”

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Posted 3 months ago

“I ordered 10 (packs of 5) sets of Scrip cartridges. With shipping from the UK to the US they were still cheaper than 5 packs from Amazon (which I no longer use). Delivery was quick enough to satisfy me would definitely use again.”

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Posted 3 months ago

“Great service and communication, thank you”

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Posted 3 months ago

“Ordered late by normal carriage and my purchase would have been late for Christmas but James sent it special delivery and it arrived on Christmas Eve. Thank you so much, my grandson was so pleased and so was I. Quite a special company. Sylvia Jones”

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Posted 3 months ago

“Needed a top fountain pen in a hurry because I am impatient having been taught by Amazon I can have everything next day. Trouble is I also can't stand Amazon. Step in the Pen Company. Great service, great communication, great pen. Thanks!”

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Posted 3 months ago

“Great service. Recived everything in pristine condition”

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Posted 3 months ago

“Great products , lovely company to deal with. 5 or more years of ordering, not fast delivery but kept informed.”

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Posted 3 months ago

“Good communication and GREAT packaging (shipments to the US). I've made several orders and always got good service, super prompt refunds when needed, and the best prices on ink and pen parts. Really happy with The Pen Company.”

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Posted 3 months ago

“Great price, great service.”

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Posted 3 months ago

“Very happy with service. Order arrived very quickly - even at such a busy time of year.”

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Posted 3 months ago

“Great service. Pen was delivered very quickly. It was bought as a Christmas present for my wife and she is very pleased with it.”

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Posted 3 months ago

“arrived quickly and order was correct”

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Posted 3 months ago

“The Dupont pen is amazing and thank you to The Pen Company for making the purcgase easy and on time for Christmas 2024.”

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Posted 3 months ago

“Perfect, brilliant website, super quick delivery and a fantastic pencil.”

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Posted 3 months ago

“Excellent service, very responsive and speedy delivery - Now my pen shop of choice!”

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Posted 3 months ago

“Service from the pen company cannot be faulted value and prompt attention to your order will shop again top of my list”

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Posted 3 months ago

“Always excellent service at The Pen Company. Have been buying diaries from them for the last 10 yrs and will continue to do so.”

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Posted 3 months ago

The Pen Company is rated 4.9 based on 8,869 reviews