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The Pen Company Reviews

4.9 Rating 8,215 Reviews

96 %

of reviewers recommend The Pen Company

Company Reviews

Product Reviews

4.9

Based on 8,215 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 7th May 2024

Verified Customer

The Pen Company 5 star review on 5th May 2024

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The Pen Company 5 star review on 31st January 2024

Verified Customer

The Pen Company 5 star review on 31st January 2024

Verified Customer

The Pen Company 5 star review on 7th January 2024

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The Pen Company 3 star review on 28th December 2023

Verified Customer

The Pen Company 5 star review on 26th November 2023

73

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The pen company is simply the best.... The best products at the best price. Go on check for yourself....I guarantee you will be back...another thing...the pen company always stands by what they sell...and they don't sell cheap ' orrible ( often Chinese) imitation rubbish.....so what are you waiting for?....I have bought two pens from these people and both pens are perfect in every way..”

Posted 3 months ago

“When my pen arrived in Chicago the ink cartridges had broken open and there was ink spilled everywhere. I contacted The Pen Co. and they quickly reimbursed me for the cartridges, and after a good rinse the pen is good as new. We agreed this problem was a result of the extremely cold (-17C!) temperatures this winter. I love my pen! Thanks to the Pen Co. for their quick and satisfying response. I will most certainly purchase from them again!”

The Pen Company 5 star review on 31st January 2024

The Pen Company 5 star review on 31st January 2024

Posted 3 months ago

“Excellent no hassle whatsoever. Always order my new diary (Paperchase) from The Pen Company. Free delivery too.”

Posted 3 months ago

“Excellent service, well packaged and super fast delivery. Will definitely buy from again.”

Posted 3 months ago

“A well made pen …with the sort of nib I required A friend recommended me to you for this particular make of pen ….and I would highly recommend to others . Thank you”

Posted 3 months ago

“Everything arrived safely in Mexico. Thanks! :)”

Posted 3 months ago

“The customer service is excellent. Quick responses to inquiries, and timely delivery.”

Posted 3 months ago

“Received the pens very promptly, at a reasonable price, no complaints!”

Posted 3 months ago

“The website is easy to navigate and place an order. The company was very good about notifying me about a backordered item and providing delivery updates. Overall a pleasure to shop here!”

Posted 3 months ago

“Was going to order from Amazon but after a quick search I discovered The Pen Company who had a better deal so I thought I'd give them a try. I'm so glad I did . I made a mix up with my order & the customer service I received was superb . My order was delivered promptly & communication was second to none. I would definitely recommend The Pen Company & I'm sure I'll be back at some point in the future”

Posted 3 months ago

“bought as a present. highly delighted. beautiful pen to match pencil already has.”

Posted 3 months ago

“Came quick, cheaper than anywhere else. Great quality. I work as a doctor and use a fountain pen and the ink is great, it dries quickly and no smudging.”

Posted 3 months ago

“Really happy with the easy of ordering, quick delivery and good price. Thank you”

Posted 3 months ago

“I have several Cross Pens including a Click Pen I haven't been able to find a refill for here in the U.S. The refills came in a very reasonable amount of time considering they were shipped from the U.K.”

Posted 3 months ago

“Brilliant unusual inks”

Posted 3 months ago

“Can’t fault anything! Great pens at a competitive price, prompt dispatch and great communication keeping me updated at each step! Will most certainly be shopping here again!!”

Posted 3 months ago

“Delivered quickly and item exactly as described! so thrilled to get my hands on this ink, I'd almost run out!”

Posted 3 months ago

“Excellent pen but outer packaging wasn’t very sturdy and arrive damaged”

Posted 3 months ago

“stunning diaries and fast delivery to Australia”

Posted 3 months ago

“very pleased - managed to revive a lovely little tiny purse pen I had been given.”

Posted 3 months ago

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The Pen Company is rated 4.9 based on 8,215 reviews