The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,707 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,707 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

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“Got everything i ordered, well packaged and arrived in good time”

Helpful Report

Posted 3 months ago

“This is a great place to get your black & white colored, essential office supplies that are quality made!! Shipping charge is reasonable, dispatched in the next few days with tracking number provided. Website is well constructed with all relevant information provided!”

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Posted 3 months ago

“The pens are good quality, great colour choice. They arrived well packaged and quickly”

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Posted 3 months ago

“Excellent choices and quick delivery.”

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Posted 3 months ago

“The pens I ordered came in good time and are exactly what I was looking for!”

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Posted 3 months ago

“An excellent company which always seems to have what one wants, it's service being is courteous and prompt.”

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Posted 3 months ago

“Quick shipping, great price and selection”

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Posted 3 months ago

“The part for my pen was available and came quickly and well packaged. Thank you.”

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Posted 3 months ago

“Very prompt”

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Posted 4 months ago

“Great company, I’m a wood turner and required an ink converter for one of my pens, the proprietor was willing to go through the stock he had however fortunately the 2nd or 3rd one he pulled out fitted the pen perfectly Thanks once again. Dave”

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Posted 4 months ago

“can't fault them. recommended.”

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Posted 4 months ago

“Excellent service, fast delivery, would buy again!”

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Posted 4 months ago

“In this day and age it's become increasingly difficult to get refills. This lovely company fulfilled my order very quickly and efficiently.”

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Posted 4 months ago

“My order was despatched swiftly and arived ahead of schedule and in good order.”

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Posted 4 months ago

“Quick, efficient service; items arrived shortly after ordering. Well packaged. I would order again from this company.”

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Posted 4 months ago

“Excellent service of an original spare part delivered quickly.”

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Posted 4 months ago

“Outstandingly good customer service; could not be better”

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Posted 4 months ago

“The Sailor ProFit BrushPen Tips, that I'd struggled to find anywhere across Europe, arrived promptly, beautifully packaged and in perfect shape. The Pen Company is a store that I shall certainly frequent again.”

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Posted 4 months ago

“Excellent and prompt service. Very pleased with my purchase.”

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Posted 4 months ago

“Brilliant company and will be ordering from them again! I love writing with pen and ink and found it really hard to find a site that was reasonably priced. The Pen Company delivered quickly, had a wide range of products and very reasonably priced”

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Posted 4 months ago

The Pen Company is rated 4.9 based on 9,707 reviews