The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,719 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,719 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 3rd November 2026

Anonymous

Anonymous // 01/01/2019

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“My diary arrived within 24 hours! Amazingly good service.”

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Posted 4 years ago

“Finally found coloured ink to fit my cartridge pen. Delivered quickly”

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Posted 4 years ago

“Not only the pen arrived earlier than I expected, but I was also contacted by Tom to make sure my order looked as nice as it could. Tom was very nice, proactive, and quick. Thanks to his suggestion, the pen was way nicer than I had planned. So, thanks to Tom and your company! I will use your services again and suggest you to others!”

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Posted 4 years ago

“Quick email confirmation and delivery.”

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Posted 4 years ago

“Very happy with the prompt dispatch of my recent order as it was for a friend's birthday. Thank you”

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Posted 4 years ago

“Always prompt courteous service, goods arrive on time”

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Posted 4 years ago

“Excellent customer service with knowledgeable staff. Always reliable and prompt delivery.”

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Posted 4 years ago

“I ordered Paperblank diaries and they were held up in transport from Germany. The company kept me up to date with estimated delivery. Great service and diaries fab quality as expected. Always buy Paperblank diaries as quality of design and paper used is of exceptional quality.”

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Posted 4 years ago

“Yes, I buy my paperblank diaries from the pen company.”

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Posted 4 years ago

“Excellent service. Could not ask for a better and prompt service”

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Posted 4 years ago

“The Pen Company had exactly what I was looking for and reasonably priced. The delivery was very quick. All good.”

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Posted 4 years ago

“Lovely design and perfect diary to carry with me.”

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Posted 4 years ago

“refills i ordered fit perfectly alas one of them came with an ink leak inside the envelope......”

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Posted 4 years ago

“I've been buying from The Pen Company for several years...the price is always competitive and the service is always superb.”

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Posted 4 years ago

“Good service, prompt delivery!”

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Posted 4 years ago

“Excellent Service from The Pen Company. Brilliant Easy to Follow Website. Quick Professional Service rom beginning to end of the Transaction.”

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Posted 4 years ago

“Easy to order, super quick delivery, quality products at a good price. Thanks”

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Posted 4 years ago

“5 minutes after I placed an order for multiple pen refills, I realised I'd forgotten one. They had already dealt with my order - very speedy. I spoke to James and he immediately sent the missing refill at zero postage. First rate customer service. The first lot arrived the following day, and the odd one arrived the day after. I would recommend this company highly, and will definitely use them again”

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Posted 4 years ago

“The diary I ordered was dealt with promptly and arrived in protectable wrapping for protection within a week.”

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Posted 4 years ago

“Excellent!”

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Posted 4 years ago

The Pen Company is rated 4.9 based on 9,719 reviews