The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,719 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,719 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 3rd November 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent company who reply to your emails, albeit a couple of days later, but with a helpful & courteous answer. They sell an amazing selection of diaries & one of the few who sell the Paperblanks mini diaries in verso format.”

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Posted 4 years ago

“Well priced products, quick & free delivery. What’s not to like 🙂 Would recommend The Pen Company”

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Posted 4 years ago

“Excellent service & communications. Would recommend the company 100%.”

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Posted 4 years ago

“I love my diary. Thank Heavens, each year you manage to come up with a different one - Ultra. Your service is swift and efficient. Thank you.”

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Posted 4 years ago

“I have bought my diary from The Pen Company for several years now. Extremely competitive pricing, courteous service and efficient delivery mean I wouldn't go anywhere else.”

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Posted 4 years ago

“Bonjour, Achat traité rapidement. L'emballage et le colis realise correctement pour l'acheminement de blacon d'encre sans casse. Le delais entre l'achat et la livraison etait de quelque jours (moins de 5 de mémoire). J'ai utilisé l'envoi "Royal Mail International Tracked" livre par LaPoste en France sans frais de douanes supplementaires. Est-ce que je vais refaire un achat chez PenCompany? Oui c'est certain, mais pas vraiment raisonnable.”

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Posted 4 years ago

“I live in Texas and ordered a pen from The Pen Company. I was amazed at how quickly they got the pen packaged and in the Royal Mail system. Over here retailers often print a shipping label and send an email that it’s shipped days before they actually ship it. TPC shipped it the same day I ordered it. Great service.”

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Posted 4 years ago

“I always look forward to buying the beautiful new years diary ( paperblanks,) it makes me smile every day as I open it and get ready for my day, and use The Pen Company to purchase it. I seem to make mistakes in choosing the wrong size, and that's not a problem, as returns are so easy. I find the Pen Company pays a very good service to the customer.”

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Posted 4 years ago

“Have ordered from the Pen Company before. Ordered five diaries and they arrived quickly and perfectly wrapped …. Will confidently use this company again .”

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Posted 4 years ago

“the best!!”

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Posted 4 years ago

“Great quality and value.”

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Posted 4 years ago

“Excellent service and always prompt delivery”

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Posted 4 years ago

“I'm an international customer and was pleasantly surprised by the precession and speed that the order was delivered to me hassle-free. I will use your Company for repeat orders and recommend others to use you as well.”

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Posted 4 years ago

“Speedy, quality service from a company offering a comprehensive variety of specialist items.”

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Posted 4 years ago

“Due to unforeseen circumstances(Covid related) there was a slight delay before I received my pen but all enquiries were swiftly answered and I was very happy with the service.”

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Posted 4 years ago

“Excellent services. Orders always promptly despatched. Couldn't be better.”

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Posted 4 years ago

“James is amazing. Ordering from Canada was easy. My briefcase and pen arrived very fast and exactly as ordered! I will be back! Mark”

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Posted 4 years ago

“The order was delivered so quickly! Everything was perfect.”

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Posted 4 years ago

“Pen refills arrived quickly. No complaints at all.”

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Posted 4 years ago

“I'm very pleased to be a customer at The Pen Company. Unfortunately,UK is now outside EU, meaning that I have to pay Import Tax, and especially handling fee, again meaning that I have to think carefully about price. The Pen Company has always given me excellent service and delivery.”

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Posted 4 years ago

The Pen Company is rated 4.9 based on 9,719 reviews