The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,522 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,522 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful when I phoned for advice. Polite and efficient. I redrew a product and it arrived the following day. It is as described. Very pleased.”

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Posted 4 years ago

“Fast shipping and Nice quality.”

The Pen Company 5 star review on 15th September 2021

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Posted 4 years ago

“Cheaper than amazon and free shipping when buying a few items - whats not to like?”

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Posted 4 years ago

“Fast delivery! Great product!”

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Posted 4 years ago

“They sell exactly as its descriptions. Very good service.”

The Pen Company 5 star review on 13th September 2021

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Posted 4 years ago

“Price is good! Delivery to Singapore was quick (express delivery took about a week in total). Everything is in perfect condition. Will definitely buy again.”

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Posted 4 years ago

“perfect purchase”

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Posted 4 years ago

“Exceptional service and delivery”

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Posted 4 years ago

“I ordered my 2022 diary I had a query regarding the diary I sent an email James answered the email more or less straight away I then ordered Mt paperblanks 2022 diary of him I received it in less than 24hours PLUS free POSTAGE what STUNNING service”

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Posted 4 years ago

“Nice get out just fine”

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Posted 4 years ago

“Really pleased to find the refills I needed. And a quick delivery too.”

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Posted 4 years ago

“New and sealed rollerball refils arrived within 2 days of order - perfect!”

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Posted 4 years ago

“Good quality. Helpful staff! I don't order many pens, but if I do, I'll come back here.”

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Posted 4 years ago

“Couldn't be happier with the service offered. Very fast delivery, and the pen was packed with a lot of care to avoid any damage. The engravind was also perfectly done.”

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Posted 4 years ago

“Excellent service & very accommodating with last minute request . Pleasure doing business with”

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Posted 4 years ago

“Arrival in perfect condition, good packaging and excellent products 100%”

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Posted 4 years ago

“I purchased refills I could not get locally. Speedy service and I will use The Pen Company again and recommend to family and friends. Good prices too.”

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Posted 4 years ago

“Not used the pen as it was a present. Certainly recommend the company . Excellent service with friendly staff.”

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Posted 4 years ago

“Was very pleased with my order! This was the first time purchasing from this site, they gave me prompt email confirmation and accurate tracking - very fast shipping, will definitely be buying from them in the future.”

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Posted 4 years ago

“Very quick service👌”

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Posted 4 years ago

The Pen Company is rated 4.9 based on 9,522 reviews