The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,572 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,572 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

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“Great website easy to use. Product came very quickly and the engraving was great quality.”

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Posted 6 years ago

“4th experience with Company. Products I buy always cheaper than Amazon and more personal service. Paperwork packaging and website first class. Thanks”

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Posted 6 years ago

“Diary came very promptly and cheaper than anywhere else. Thank you.”

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Posted 6 years ago

“Item delivered the day after ordering.”

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Posted 6 years ago

“Just love my new pen. This is the first time I've had a left-handed nib and it glides across the page - a dream!”

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Posted 6 years ago

“Reasonably priced and great quality Caran D’Ache fountain pen.”

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Posted 6 years ago

“Excellent service”

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Posted 6 years ago

“Very fast and detailed help, especially when it seemed that what I wanted wasn’t being imported.”

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Posted 6 years ago

“I received a box of ‘green’ cartridges which was the correct order ,.....however!! They are blue & NIT GREEN! Too much of a hassle to complain etc then an option to review, hence this negative review.”

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Posted 6 years ago

Hello Paula, Thank you for your feedback and drawing our attention to this. It does appear that the cartridges have been mis-packed by the manufacturer and, as you say, blue cartridges have been put into "green" boxes. We will be in touch to resolve this.

Posted 6 years ago

“Excellent communication throughout the order process. Provided with a DHL tracking number upon shipment. Item arrived unharmed and in perfect condition. Very pleased with the entire process, from ordering to receipt of the product. Of course, Pelikan quality -- it can't be beat!”

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Posted 6 years ago

“I ordered two engraved pens for friends of mine for Christmas, they both look fantastic and arrived super quickly. Very happy!”

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Posted 6 years ago

“Very helpful and friendly advice. Quick to dispatch my order. Great value. Highly recommended.”

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Posted 6 years ago

“Always receive excellent service from The Pen Company.”

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Posted 6 years ago

“I placed a small order - which received the same level of attention from The Pen Company as it it had been worth thousands! I shall certainly use this supplier again.”

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Posted 6 years ago

“I received all the itens within a few days, and they were all in good shape. It worked as I expected it too. I recommend The Pen Company.”

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Posted 6 years ago

“GREAT Service, package arrived in Canada in 5 days, just as ordered!T Tom M”

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Posted 6 years ago

“Very fast shipping. Perfect products. Will recommend and buy again! A+”

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Posted 6 years ago

“Fabulous service”

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Posted 6 years ago

“Good selection and communication. Fast delivery. Thanks!”

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Posted 6 years ago

“Very pleased with the ease of ordering an inscribed pen and the speed with which it arrived. Competitively priced, too. Will use again!”

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Posted 6 years ago

The Pen Company is rated 4.9 based on 9,572 reviews