The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,572 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,572 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and product. I had made a mistake when typing for personalising my pen and they rang me to confirm what I needed. Very fast delivery too. Would highly recommend this company.”

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Posted 6 years ago

“very good service, well done.”

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Posted 6 years ago

“I am very satisfied. Great quality and fast delivery. Recommendations.”

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Posted 6 years ago

“I purchased a Hugo Boss pen for my husband and had his company logo added, it looked amazing and he was so pleased with it. James was most helpful throughout the purchase process and will definitely use The Pen Company for any purchases in the future.”

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Posted 6 years ago

“Very helpful advice. Thanks”

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Posted 6 years ago

“Everything fine. No problems. With thanks.”

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Posted 6 years ago

“Delivered to Malta within three days, which is highly impressive. Well done!”

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Posted 6 years ago

“Excellent and fast delivery, satisfied with the 2019 Paperblanks diary and I am ordering the one for 2020 as Im writing this. I have found my supplier in The Pen Company!”

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Posted 6 years ago

“Excellent, fast service”

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Posted 6 years ago

“Very friendly and excellent service.”

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Posted 6 years ago

“Very helpful. Speedy delivery.”

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Posted 6 years ago

“Faultless: Brilliant product, service and delivery.”

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Posted 6 years ago

“Great product, fair price and great service.”

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Posted 6 years ago

“Attractive website with lots of choice. Excellent service, so my Paper blanks diary arrived very speedily and just as described.”

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Posted 6 years ago

“Some minor UI issue with the website meant i had to order twice. However once the order went through, quick turnaround, nice engraving and great products, very satisfied and would happily recommend.”

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Posted 6 years ago

“Great service great goods cheers”

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Posted 6 years ago

“Great communication with The Pen Company. Very helpful and my engraved pen was done to a very high quality.”

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Posted 6 years ago

“Easy to navigate website, purchase straightforward. The item was attractively priced - cheaper than on other sites, including Amazon, and postage was free! What was even better, it arrived the next day! Very, very satisfied.”

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Posted 6 years ago

“I have ordered a diary from The Pen Company for the last two years. They were simple to order and arrived quickly.”

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Posted 6 years ago

“Quick delivery, great prices to rejuvenate a favourite pen. Very quick response to e-mails. Absolutely great service. No hesitation in reccomending The Pen Company to friends and work colleagues.”

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Posted 6 years ago

The Pen Company is rated 4.9 based on 9,572 reviews