The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,572 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,572 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic speedy delivery, as always.”

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Posted 6 years ago

“Excellent, prompt service”

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Posted 6 years ago

“Received my lovely new diary speedily. Great service, thanks”

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Posted 6 years ago

“Review refers to purchase of a PaperBlanks diary 2020. Good price and prompt delivery.”

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Posted 6 years ago

“As always, a very good selection of items on offer. I get my diaries here every year and am always pleased with designs and different layouts. The service is also very speedy. Excellent all round!”

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Posted 6 years ago

“Excellent service. Prompt delivery. Good product.”

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Posted 6 years ago

“Great product. Fast shipping. Reasonable prices.”

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Posted 6 years ago

“Nothing to complain about.”

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Posted 6 years ago

“Competitive prices and quick delivery. Overall, a very good service. Thank you.”

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Posted 6 years ago

“Good product, nice price and ok delivery time.”

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Posted 6 years ago

“Simple ordering system and prompt delivery”

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Posted 6 years ago

“The website is clear and easy to use, and the diary arrived very promptly with just the right amount of packaging. I was also very impressed that the prices hadn't increased! This really bucks the trend where you usually get punished for being loyal! I love the product and shall continue to buy from The Pen Company.”

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Posted 6 years ago

“Excellent service. Not always easy to find what you want on the website though.”

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Posted 6 years ago

“Excellent service, delivered next day”

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Posted 6 years ago

“Really good service, excellent pen, excellent price. Many thanks!”

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Posted 6 years ago

“Exactly what I wanted delivered quickly and efficiently.”

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Posted 6 years ago

“Very quick to respond to questions and very friendly and helpful. Great price for the item I was after, and quick delivery. Very happy customer, thank you!”

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Posted 6 years ago

“Item arrived in good time and well packaged. Is being given as a gift so not sure how it will be received...but hopeful it will be a success.”

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Posted 6 years ago

“Great Product which is hard to find”

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Posted 6 years ago

“Great store. Low price. Fast delivery. All recommend.”

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Posted 6 years ago

The Pen Company is rated 4.9 based on 9,572 reviews