The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,467 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,467 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

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“Very nice company. All arrived safely packed and no delays”

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Posted 4 months ago

“Order arrived very quickly, well packaged and exactly as described. Thank you! Will definitely be back 😊”

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Posted 4 months ago

“Received what I ordered in timely fashion”

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Posted 4 months ago

“Fabulous product range and, above all, top notch customer service.”

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Posted 4 months ago

“Viss OK, esmu laimīga! Priecīgus Ziemassvētjus!”

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Posted 4 months ago

“Product performs as well or better than advertised, shipment was quick and arrived promptly. No unexpected fees, all questions about tariff charges were answered up front.”

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Posted 4 months ago

“The Lamy pen and notebook were exactly as described, couldn't be more pleased. Thank you.”

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Posted 4 months ago

“Very nice company to deal with, the pencil leads are good quality and great value for money”

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Posted 4 months ago

“My 2026 diary was delivered in good time. It was very well packaged and my diary arrived in perfect condition. The Pen Company obviously cares about its customers.”

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Posted 4 months ago

“Always receive excellent service when I place an order.”

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Posted 4 months ago

“The diary is a Christmas present for our daughter. FC gives her one every year so that's a recommendation!”

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Posted 4 months ago

“I order my diary from this company every year. Never a problem. Would recommend.”

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Posted 4 months ago

“Prompt delivery and well packaged.”

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Posted 4 months ago

“i was very happy to find your site as I always buy a paperblank diary each year but sadly the shop does not sell now. I was able to choose from a very good selection with no problem in ordering.Your service was very good and delivery also.Thank you so much”

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Posted 4 months ago

“Lovely product, perfectly described. Well packaged”

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Posted 4 months ago

“quick delivery to Norway. No problems whatsoever!”

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Posted 4 months ago

“Easily contactable, helpful, quickly resolved issue I had placing online order, solution focused, helpful, kind, humorous. A lovely ' feel' about this company who seem to genuinely care, about the service, the quality of what they sell. They are knowledgeable and rather passionate about pens. I LOVE my pens”

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Posted 4 months ago

“Excellent customer service and beautiful products. Delivery very prompt. Highly recommend.”

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Posted 4 months ago

“Very good thanks”

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Posted 4 months ago

“I purchased a beautiful Graf Von Faber Castell Classic in sterling silver and was immediately impressed with The Pen Company. They had my preferred specialty grind (Oblique Medium) in stock and their prices were very competitive on the online market. My order was shipped promptly and arrived very fast through international shipping. I look forward to doing more business with The Pen Company in the future, and thank you for a brilliant pen!”

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Posted 4 months ago

The Pen Company is rated 4.9 based on 9,467 reviews