The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 8,870 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 8,870 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 3rd March 2025

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The Pen Company 5 star review on 3rd February 2025

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The Pen Company 5 star review on 25th December 2024

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The Pen Company 5 star review on 7th September 2024

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Anonymous // 01/01/2019

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“Excellent service, arrived in 2 days, very well packaged.”

Helpful Report

Posted 4 months ago

“The Pen Company's website was easy to use, delivery was fast and efficient, and I'm absolutely DELIGHTED with my stunningly beautiful new diary!”

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Posted 4 months ago

“My planner came quickly and was exactly as described. The shipping materials were a nice personal touch.”

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Posted 4 months ago

“A wonderful selection of Fountain pen inks...I was like a kid in a Sweetie Shop. Service fast, efficient. Communications Very Good. Delivery swift.”

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Posted 4 months ago

“My order was a little delayed but I got great customer service and received my item a few days later as promised. I am very satisfied with the diary I bought”

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Posted 4 months ago

“Always satisfied with every order. Highly recommend this market.”

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Posted 4 months ago

“I was very pleased to find a pen I was looking for at the best price! It was packed with care and shipped quickly. Very, very pleased all the way around.”

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Posted 4 months ago

“I asked for advice regarding refills for my pen to which they replied very quickly and my order was sent out securely and also received very quickly. I would recommend this company for their excellent fast service.”

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Posted 4 months ago

“First class”

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Posted 4 months ago

“Always reliable and helpful staff on end of the phone”

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Posted 4 months ago

“I really searched for a particular diary before finding it with The Pen Company. Ordered easily, delivered quickly, can definitely recommend using this company.”

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Posted 4 months ago

“Receive a nice pen as a present, required a small replacement part which I lost. Replacement ordered which arrived quick from this great company.Thanks”

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Posted 4 months ago

“I searched the whole United States to find refills for my beloved pens. Tomboi, Parker Fountain pen & Cross rollerball. No luck. I'm so grateful I found the pen company! at first I was skeptical about buying something from Great Britain. I thought the shipping would be absurd it wasn't. In fact, the items arrived within a reasonable amount of time and best of all I can use my pens again. Thank you!”

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Posted 4 months ago

“Quick delivery , professional and friendly . Gorgeous gift.”

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Posted 4 months ago

“Very good service and competitive pricing.”

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Posted 4 months ago

“Very impressed with the service. Delivered next day. In perfect condition.”

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Posted 4 months ago

“Great service. No issues. Would recommend to everyone.”

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Posted 4 months ago

“Having chosen the wrong diary for myself, I was able to return it, be refunded and choose a more suitable diary very easily. The company was very pleasant and helpful to deal with.”

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Posted 4 months ago

“Professional, friendly and personalised customer service. A pleasure to interact with. Thank you.”

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Posted 4 months ago

“Excellent service and I found them very helpful. Easy to contact.”

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Posted 4 months ago

The Pen Company is rated 4.9 based on 8,870 reviews