The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,480 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,480 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have been buying your diaries for many years - gorgeous covers, lovely paper and a treat to own.”

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Posted 3 years ago

“Not the first time that I have used this Company and it won't be the last 👍 I look forward to ordering a Paperblanks Diary every year. The Pen Company always has a good range. Decent prices. Prompt delivery. There was a short delay on the stock this year and The Pen Company took the time to advise me. Another sign of good customer care 👍”

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Posted 3 years ago

“Diary delivered very quickly. Packed securely. Good service”

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Posted 3 years ago

“Highly recommended!”

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Posted 3 years ago

“Lovely website . Lots of lovely stationary and diaries , not to mention the pens. Fast delivery and we’ll packaged”

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Posted 3 years ago

“Great communication, great product. Thank you!”

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Posted 3 years ago

“Great communication and service. I was really happy to purchase my diary from The Pen Company and support small business.”

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Posted 3 years ago

“Have been buying paperblanks diaries from them for years - always fast delivery and good quality”

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Posted 3 years ago

“First time I have used the company.Fabulous from start to finish.”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Thrilled to bits. These pens write beautifully. Lovely smooth flow of ink.”

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Posted 3 years ago

“Great service - good range of quality products, good communication and prompt delivery. I'm very happy with my beautiful diary.”

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Posted 3 years ago

“Ordered a fine nib assembly for a graf von Faber-Castell tamitio. Arrived no problems, would use again if required.”

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Posted 3 years ago

“Thank you. We received exactly what we ordered and are very happy with this. Given the distance between England and NZ delivery time was quite acceptable. 👍👍👍”

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Posted 3 years ago

“Nice personal attention, wouldn't go anywhere else.”

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Posted 3 years ago

“Product I wanted in stock and delivered promptly.”

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Posted 3 years ago

“Excellent service, refills arrived in double quick time. Would use again”

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Posted 3 years ago

“Great service and lovely diaries 😊”

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Posted 3 years ago

“Very speedy and efficient service”

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Posted 3 years ago

“Great selection and reasonable prices. Received my Fisher Universal refills and am quite happy with them”

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Posted 3 years ago

The Pen Company is rated 4.9 based on 9,480 reviews