The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,506 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,506 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy website to use with a great selection of pens to choose from. We have bought lamy pens for many years and thought a new colour for a Christmas gift would be fun. Quick delivery.”

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Posted 3 years ago

“Arrived as promised; well packaged/presented -wholly a positive wxperience”

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Posted 3 years ago

“Good service”

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Posted 3 years ago

“Good choice of diaries, sent very promptly!”

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Posted 3 years ago

“If you despise losing the art of penmanship If you believe pen making us art If you love taking notes and doodling If you are tired of cheap pens that fail If you are serious about placing ink on paper… Then…. this is where you get your pens.🙂”

The Pen Company 5 star review on 31st October 2022

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Posted 3 years ago

“I use this company every year to order my diary. This year I ordered a few more for friends. The service is very quick, easy to use and my order always arrives within a few days. Highly recommend”

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Posted 3 years ago

“I have been buying your diaries for many years - gorgeous covers, lovely paper and a treat to own.”

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Posted 3 years ago

“Not the first time that I have used this Company and it won't be the last 👍 I look forward to ordering a Paperblanks Diary every year. The Pen Company always has a good range. Decent prices. Prompt delivery. There was a short delay on the stock this year and The Pen Company took the time to advise me. Another sign of good customer care 👍”

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Posted 3 years ago

“Diary delivered very quickly. Packed securely. Good service”

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Posted 3 years ago

“Highly recommended!”

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Posted 3 years ago

“Lovely website . Lots of lovely stationary and diaries , not to mention the pens. Fast delivery and we’ll packaged”

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Posted 3 years ago

“Great communication, great product. Thank you!”

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Posted 3 years ago

“Great communication and service. I was really happy to purchase my diary from The Pen Company and support small business.”

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Posted 3 years ago

“Have been buying paperblanks diaries from them for years - always fast delivery and good quality”

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Posted 3 years ago

“First time I have used the company.Fabulous from start to finish.”

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Posted 3 years ago

“Excellent service”

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Posted 3 years ago

“Thrilled to bits. These pens write beautifully. Lovely smooth flow of ink.”

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Posted 3 years ago

“Great service - good range of quality products, good communication and prompt delivery. I'm very happy with my beautiful diary.”

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Posted 3 years ago

“Ordered a fine nib assembly for a graf von Faber-Castell tamitio. Arrived no problems, would use again if required.”

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Posted 3 years ago

“Thank you. We received exactly what we ordered and are very happy with this. Given the distance between England and NZ delivery time was quite acceptable. 👍👍👍”

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Posted 3 years ago

The Pen Company is rated 4.9 based on 9,506 reviews