The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,482 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,482 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

Write Your review

Tell us how The Pen Company made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic customer service & swift service. Absolutely recommend this company”

Helpful Report

Posted 3 years ago

“Asked for a custom nib which was swapped over without any charge. Quick responses on email. 5/5 service would def recommend.”

Helpful Report

Posted 3 years ago

“Prompt service”

Helpful Report

Posted 3 years ago

“I placed an order for a Pelikan replacement nib. It arrived in California USA in just seven days. I'm very satisfied.”

Helpful Report

Posted 3 years ago

“Excellent”

Helpful Report

Posted 3 years ago

“I love your 'retro' products. The feel of quality is right there.”

Helpful Report

Posted 3 years ago

“I ordered coloured cartridges and they arrived very quick and are perfect”

Helpful Report

Posted 3 years ago

“Fab service Diary arrived very quickly. Excellent”

Helpful Report

Posted 3 years ago

“Great website. Good prices. Efficient service.”

Helpful Report

Posted 3 years ago

“Reliable fast No fuss”

Helpful Report

Posted 3 years ago

“Excellent service. Have used for several years for my paper blanks diary. I would encourage everyone to support them. Friendly efficient service delivered by a small company. Long May they keep going.”

Helpful Report

Posted 3 years ago

“Easy to order and came when they said it would”

Helpful Report

Posted 3 years ago

“Brill and quick service”

Helpful Report

Posted 3 years ago

“Very prompt delivery. Products received in good condition and am really happy with them.”

Helpful Report

Posted 3 years ago

“Excellent service. Item ordered arrived next day. Highly recommended”

Helpful Report

Posted 3 years ago

“I have ordered multiple times and the service has always been fantastic, fast and great contact when I asked any questions. Delivery is fast and the receiver of the product has always been delighted. Will continue to order, as we love them!”

Helpful Report

Posted 3 years ago

“Very good service, I would buy from them again.”

Helpful Report

Posted 3 years ago

“Item arrived in perfect condition and extremely quickly. Great price too.”

Helpful Report

Posted 3 years ago

“Pen and Pencil set arrived quickly. They were exactly as shown. Both are great to write with. Will purchase additional sets.”

Helpful Report

Posted 3 years ago

“Excellent service , I would recommend.”

Helpful Report

Posted 3 years ago

The Pen Company is rated 4.9 based on 9,482 reviews