The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,352 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,352 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Item was Well-priced and arrived quickly. Very content”

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Posted 2 years ago

“Great service. Fast delivery even to me in Denver, Colorado.”

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Posted 2 years ago

“I hadn't been aware of The Pen Company before as I tend to buy in shops. However, this online shop made it very easy to order and take delivery of a diary I wanted. Thank you Pen company for your prompt delivery of my paperblanks 2024 diary... I love the design. You had a good selection of produce.”

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Posted 2 years ago

“This is the smoothest medium point I've ever used. The finished prodct looks beautiful. It's a joy to write with! And it arrived several days before I expected. What's not to love?”

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Posted 2 years ago

“Very professional, so helpful”

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Posted 2 years ago

“Excellent product and service. First class!”

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Posted 2 years ago

“Fantastic looking pen. It is a leaving gift for a friend and I am very impressed with the quality and presentation. Also speedy delivery. Thanks”

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Posted 2 years ago

“Great service and great products. Will use again and highly recommend them”

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Posted 2 years ago

“Excellent customer service. Spoke with a very helpful person who advised, processed my order and the pen was with me the following day. Lamy pen I purchased is very good. I will definitely be buying from The Pen Company again.”

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Posted 2 years ago

“Fantastic service and really fast delivery even with me ordering just before the Christmas holidays, great, thank you”

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Posted 2 years ago

“Excellent service with fast delivery”

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Posted 2 years ago

“Easy to order and fast delivery. Lovely Diary too.”

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Posted 2 years ago

“Prompt delivery, reasonable pricing”

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Posted 2 years ago

“Diary ordered just before Christmas as a present. Dispatched very quickly and received the next day. Brilliant service”

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Posted 2 years ago

“Prices reasonable. Flawless online order. Good automated info. on shipping. Shipped quickly. As good as it gets.”

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Posted 2 years ago

“I ordered a Kaweco Lilliput fountain pen with engraving and a case as a Christmas present for my son. I was contacted by James (via voicemail and email) to advise the engraving wouldn’t fit where I had requested and he recommended an alternative place for it. There was then an issue with my payment and I was again quickly informed. Despite these issues the pen arrived in time for Christmas, it looks really lovely with the engraving and was greatly received on Christmas Day! The communication from the company was excellent and I can’t recommend this lovely company enough. I will definitely use them again.”

The Pen Company 5 star review on 7th January 2024

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Posted 2 years ago

“Thank you! Delivered in time and quality product, very happy customer 😊”

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Posted 2 years ago

“Excellent customer service and the order arrived on time as promised.”

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Posted 2 years ago

“Quick delivery - good prices.”

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Posted 2 years ago

“Arrived quickly. Ideal”

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Posted 2 years ago

The Pen Company is rated 4.9 based on 9,352 reviews