The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,675 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,675 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good communication as there was a shipping delay, very happy with my diary, very well packed.”

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Posted 2 years ago

“Kept me informed of the status of my order; delivered as promised.”

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Posted 2 years ago

“I like the Pen Company as they are efficient and their products are of excellent quality and good value for money.”

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Posted 2 years ago

“Delivery on time, product was well packed. No complaints.”

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Posted 2 years ago

“Ordered a couple of pens for my husband's birthday, one of which was engraved. The shipping was fast and on time, I had them shipped to Texas. Both pens are beautiful and my husband is very happy with his gift. Would absolutely recommend ordering from here and will order again in the future.”

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Posted 2 years ago

“Easy to order on line. Product was as described and arrived quickly.”

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Posted 2 years ago

“Ace decision to purchase a this pen.”

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Posted 2 years ago

“Lovely product.”

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Posted 2 years ago

“I purchased my annual diary for 2025. Ordering and delivery excellent with regular updates on progress. So good to be able to get next years diary st this time of year”

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Posted 2 years ago

“Arrived on time”

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Posted 2 years ago

“pens are inexpensive and write well. I had a problem with one: it was immediately replaced by the company”

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Posted 2 years ago

“Excellent customer service I highly recommend. I have made multiple purchases and will continue. The products were shipped here to the US in perfect condition and fast.”

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Posted 2 years ago

“Arrived promptly, as described.”

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Posted 2 years ago

“This is a great business, in my opinion. Not only do they have products at good value, but also products that were difficult to find elsewhere and they have exceptional customer service: I made two order separately and they combined them without having to be asked.”

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Posted 2 years ago

“I was impressed with how quickly I received my item, it was in a timely fashion with very little stress. I would use the Pen company again, overall I am very pleased.”

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Posted 2 years ago

“I am very happy with the product and service I received from The Pen Company. Delivery was timely especially since I am a US customer, and the part I ordered has made my 20 year Lamy pen work like new.”

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Posted 2 years ago

“Exactly what I asked and on time !!”

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Posted 2 years ago

“Good quality products and fast shipping.”

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Posted 2 years ago

“I reeceived my diary in a simple and efficient transaction. Thank you”

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Posted 2 years ago

“Great service all the way to Australia”

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Posted 2 years ago

The Pen Company is rated 4.9 based on 9,675 reviews