The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,352 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,352 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

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“Great service - thank you!”

Helpful Report

Posted 2 years ago

“Lovely quality pen and quick delivery! Would absolutely recommend this company.”

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Posted 2 years ago

“I was thrilled to find the tiny piece I needed to fix my husband’s Lamy 2000 at a very moderate price. Delivery to the United States was reasonable in both time and cost.”

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Posted 2 years ago

“Rapid delivery to USA. Excellent quality of ink. Would use again.”

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Posted 2 years ago

“This was my first order from the Pen Company, but it will not be my last. The product selection is very good, the prices competetive, and the service outstanding. I received my order from the UK to the US in about five days. That is much better than many companies in the US. I ordered a brass Kaweco pen and matching pencil. They are beautiful and will age nicely. They write smoothly. I am delighted to add them to my stable of daily writers. If you are looking for pens or pencils, I encourage you to consider the Pen Company.”

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Posted 2 years ago

“Incredible service, very fast and efficient.”

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Posted 2 years ago

“I spoke to a very friendly person who was very happy to help me with my questions and supplied me with what i wanted”

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Posted 2 years ago

“Really good service and great price”

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Posted 2 years ago

“Finally found a vendor who sells replacement Lamy parts! Shipping was fast and fairly affordable to the US, pleasant surprise”

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Posted 2 years ago

“Great service my order came very quickly. I recommend.”

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Posted 2 years ago

“I Recieved my Lamy vista and started to write and sketch with it immediately absolutely fantastic and a true joy to use”

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Posted 2 years ago

“Excellent service”

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Posted 2 years ago

“I am a USA citizen. On a recent trip to London, I bought an expensive Swiss made fountain pen. I draw fine line comics with my pens. The purveyor of the pen I purchased from could only provide medium nibs. Once back in the US, I called your company directly and was instantly helped by a very friendly and knowledgeable salesperson who expertly knew what I needed. I placed my order and received it before its expected delivery date. All in all, a superb experience in every way!”

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Posted 2 years ago

“I spoke to the owner as I wanted a special box for the pen which wasn't usually available. He managed to provide me one and engraved the pen. The price was very reasonable. It was posted really quickly. I have ordered several pens from this company before and I would do so again.”

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Posted 2 years ago

“Good prices, excellent delivery turnaround”

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Posted 2 years ago

“Best price on the internet, great range of products and efficient delivery - all good!”

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Posted 2 years ago

“I always buy my diary from 'The Pen Company'. They are reliable and helpful. I know that I can count on the fact the product will be a quality one. It will arrive exceptionally well packaged and in good time after I order it.”

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Posted 2 years ago

“Going to order another for a present!”

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Posted 2 years ago

“Excellent choice of pens at very reasonable prices. Delivery was very quick, will definitely be using them again.”

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Posted 2 years ago

“A great pen at a great price and quick delivery.”

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Posted 2 years ago

The Pen Company is rated 4.9 based on 9,352 reviews