The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,669 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,669 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“service was excelent, responsive, compeitive value. Trully delivered in every aspect which a customer could hope for. Thanks!”

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Posted 2 years ago

“Super quick delivery!”

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Posted 2 years ago

“For the past few years have ordered my Paperblanks diary from the Pen Company. Always arrives intact and no postage charged. Took longer this year due to delays overseas but was kept informed and money not taken till item was on its way.”

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Posted 2 years ago

“Great service, good price”

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Posted 2 years ago

“Fantastic and responsive customre service!”

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Posted 2 years ago

“Good service”

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Posted 2 years ago

“Good range of products. Super quick delivery and great communication.”

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Posted 2 years ago

“Love their diaries just the best. Week to view with lots of extra information moon phases and holidays and planners. Just perfect all delivered perfectly too.”

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Posted 2 years ago

“Diary is just what I wanted and in good condition.”

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Posted 2 years ago

“Excellent range, service and delivery. Would not use anyone else.”

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Posted 2 years ago

“Fantastic service from finding what I needed on the website to delivery the next day!”

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Posted 2 years ago

“Always buy my diaries from The Pen Company. Great choice of diaries at competitive prices. Delivery is excellent.”

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Posted 2 years ago

“Item as ordered, good communication on delivery times. Bit disappointed that the diary didn't come with the cover sleeve like previous ones have had”

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Posted 2 years ago

“Speedy service from ordering a 2025 Paperblanks Diary. Excellent, will use again.”

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Posted 2 years ago

“Very good communication as there was a shipping delay, very happy with my diary, very well packed.”

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Posted 2 years ago

“Kept me informed of the status of my order; delivered as promised.”

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Posted 2 years ago

“I like the Pen Company as they are efficient and their products are of excellent quality and good value for money.”

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Posted 2 years ago

“Delivery on time, product was well packed. No complaints.”

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Posted 2 years ago

“Ordered a couple of pens for my husband's birthday, one of which was engraved. The shipping was fast and on time, I had them shipped to Texas. Both pens are beautiful and my husband is very happy with his gift. Would absolutely recommend ordering from here and will order again in the future.”

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Posted 2 years ago

“Easy to order on line. Product was as described and arrived quickly.”

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Posted 2 years ago

The Pen Company is rated 4.9 based on 9,669 reviews