The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,480 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,480 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I purchased a Green / Black striped Pelikan M1000 in Broad. I had questions and updates via customer service email prior to completion of my order and the staff was super responsive and helpful! I will purchase again. Thanks for the great service and excellent prices!”

Helpful Report

Posted 1 year ago

“It's a little pricey because of shipping but they provide good service and product”

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Posted 1 year ago

“Nice website, easy to use. Smooth operation with quick delivery.”

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Posted 1 year ago

“pagina muy amigable, y excelente despacho”

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Posted 1 year ago

“For may years I have ordered from the pen Company, they are always slick, quick and custome focused, I wil always use them”

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Posted 1 year ago

“I always purchase my pocket diary from this Company. They offer a speedy and reliable service.”

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Posted 1 year ago

“Service very good but it's a Christmas present so I cannot give a review on the quality.”

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Posted 1 year ago

“I've bought a couple of Pelican pens and nibs from the Pen Company. My experience has been they've gone the extra mile to keep me apprized of my orders and sent them out quickly. I live in the Western US, and the delivery times are surprisingly fast. The price of quality pens is about 30% less than what I would pay in the US. I will order all future pen-related products through The Pen Company. Thanks for excellent service and pricing!”

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Posted 1 year ago

“Great company, fantastic products and quick delivery. Loved receiving my order, working with them everyday”

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Posted 1 year ago

“Great stuff. Ordered a LAMY safari fountain pen. Arrived rapidly and with no fuss. Pen is lovely and has restored a little more of my search for analogue activities and a return to less digital stuff.”

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Posted 1 year ago

“This was my first order from The Pen Company and I definitely recommend them. I purchased a Paperblanks diary that I couldn't find anywhere else and a Tombow pen. Both were brilliant prices. The delivery was free and extremely quick.”

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Posted 1 year ago

“Great packaging of quality products delivered in a very timely manner. I would highly recommend The Pen Company.”

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Posted 1 year ago

“The Pen Company has an impressive stock. I was excited by the quality and variety of ink colors available for my Faber-Castell fountain pen. What will keep me coming back to this company is their shipping time. I received my order the next day.”

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Posted 1 year ago

“Love this diary. Get the same one every year. Great service. Arrived quickly.”

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Posted 1 year ago

“Love these diaries with flap closure. I have used them for at least the last eight years. Please continue to make them.”

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Posted 1 year ago

“Very pleasant communication with this company. I needed to purchase a couple of fountain pen nibs which I couldn't find in Britain, but Jake ordered two pen nibs for me, it took a little while as they had to be ordered from Germany, but when they arrived I was very pleased. Thank you so much for your courteous and helpful emails. Very pleased with your service.”

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Posted 1 year ago

“My product was packaged well and shipped quickly!”

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Posted 1 year ago

“Always quick and efficient order service, all the way to Australia. Prices are reasonable too.”

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Posted 1 year ago

“Lovely diary's, I buy paperblanks diary ever year. Quick service. First time I have had to pay postage.”

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Posted 1 year ago

“Excellent service”

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Posted 1 year ago

The Pen Company is rated 4.9 based on 9,480 reviews