The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,643 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,643 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

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“I asked for advice regarding refills for my pen to which they replied very quickly and my order was sent out securely and also received very quickly. I would recommend this company for their excellent fast service.”

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Posted 1 year ago

“First class”

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Posted 1 year ago

“Always reliable and helpful staff on end of the phone”

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Posted 1 year ago

“I really searched for a particular diary before finding it with The Pen Company. Ordered easily, delivered quickly, can definitely recommend using this company.”

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Posted 1 year ago

“Receive a nice pen as a present, required a small replacement part which I lost. Replacement ordered which arrived quick from this great company.Thanks”

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Posted 1 year ago

“I searched the whole United States to find refills for my beloved pens. Tomboi, Parker Fountain pen & Cross rollerball. No luck. I'm so grateful I found the pen company! at first I was skeptical about buying something from Great Britain. I thought the shipping would be absurd it wasn't. In fact, the items arrived within a reasonable amount of time and best of all I can use my pens again. Thank you!”

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Posted 1 year ago

“Quick delivery , professional and friendly . Gorgeous gift.”

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Posted 1 year ago

“Very good service and competitive pricing.”

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Posted 1 year ago

“Very impressed with the service. Delivered next day. In perfect condition.”

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Posted 1 year ago

“Great service. No issues. Would recommend to everyone.”

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Posted 1 year ago

“Having chosen the wrong diary for myself, I was able to return it, be refunded and choose a more suitable diary very easily. The company was very pleasant and helpful to deal with.”

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Posted 1 year ago

“Professional, friendly and personalised customer service. A pleasure to interact with. Thank you.”

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Posted 1 year ago

“Excellent service and I found them very helpful. Easy to contact.”

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Posted 1 year ago

“Their advisor was friendly and helpful,and arranged delievery of the two pens i required”

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Posted 1 year ago

“The pen I ordered was shown to be on backorder, but shipped surprisingly soon. Arrived fast, and the price was unbeatable. Great experience all around.”

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Posted 1 year ago

“Experience was great. pen arrived within 10 days of order. Only issue was notice that package required my signature when in fact it didn't and they just put it in the locked mailbox.”

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Posted 1 year ago

“Wonderful service and a beautiful pen & notepad”

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Posted 1 year ago

“Excellent, prompt service.”

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Posted 1 year ago

“Good delv product good”

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Posted 1 year ago

“On time .. no hassle”

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Posted 1 year ago

The Pen Company is rated 4.9 based on 9,643 reviews