The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,643 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,643 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The whole experience was conducted very professionally and without difficulty. I swapped the original purchase and the help in I received to do so was first rate. I would have no hesitation in recommending The Pen Company.”

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Posted 1 year ago

“Efficient. Well priced. Fast Service. What more could I want?”

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Posted 1 year ago

“Fast and integrated shippment!”

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Posted 1 year ago

“Delighted with the service, I would recommend this company.”

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Posted 1 year ago

“Received as described. Their price is very competitive, saved my wallet. Thank you so much!”

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Posted 1 year ago

“Great company, no complaints whatsoever; easy to navigate ordering procedure and item turned up earlier than expected. Good job all around.”

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Posted 1 year ago

“Great service. Pen as described works great. Very smooth.”

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Posted 1 year ago

“Always first class ! Buy with confidence.”

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Posted 1 year ago

“Re; Epsom Letter Opener. Overall nice quality although the engraving leaves alot to be desired. It's so small as to be unnoticable - I was ready to return until I looked more closely. I think it would be better to emboss a larger font into the leather handle.”

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Posted 1 year ago

“Very nice selection of good quality stationery; prompt delivery.”

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Posted 1 year ago

“Excellent! Very excellent! Arrived in time and was in perfect condition! Very nicely packed! Extremely satisfied!”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Excellent in every aspect of my purchase from The Pen Company.”

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Posted 1 year ago

“Excellent service, arrived in 2 days, very well packaged.”

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Posted 1 year ago

“The Pen Company's website was easy to use, delivery was fast and efficient, and I'm absolutely DELIGHTED with my stunningly beautiful new diary!”

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Posted 1 year ago

“My planner came quickly and was exactly as described. The shipping materials were a nice personal touch.”

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Posted 1 year ago

“A wonderful selection of Fountain pen inks...I was like a kid in a Sweetie Shop. Service fast, efficient. Communications Very Good. Delivery swift.”

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Posted 1 year ago

“My order was a little delayed but I got great customer service and received my item a few days later as promised. I am very satisfied with the diary I bought”

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Posted 1 year ago

“Always satisfied with every order. Highly recommend this market.”

The Pen Company 5 star review on 25th December 2024

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Posted 1 year ago

“I was very pleased to find a pen I was looking for at the best price! It was packed with care and shipped quickly. Very, very pleased all the way around.”

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Posted 1 year ago

The Pen Company is rated 4.9 based on 9,643 reviews