The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,708 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,708 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great refills write very smoothly and definitely will be purchasing again”

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Posted 4 years ago

“Pros - engraving was beautiful and arrival was super fast. Cons - case arrives broken on arrival which is disappointing as it was a gift. Overall - good experience, husband loves his pen.”

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Posted 4 years ago

“efficient with accuracy”

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Posted 4 years ago

“I recently ordered refills for my Montegrappa ballpoint pen. The genuine articles arrived in good time. The packaging was sufficient to ensure no damage and they continue to work well. I am completely satisfied.”

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Posted 4 years ago

“Great to deal with. Will certainly use again”

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Posted 4 years ago

“The service was excellent with delivery within a reasonable time frame.”

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Posted 4 years ago

“Great personal service !”

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Posted 4 years ago

“Good price for individual Tombow Brush Pens, good selection and very prompt delivery.”

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Posted 4 years ago

“Great customer service & delivery- thanks”

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Posted 4 years ago

“Very prompt service … am using a new refill but the ink is not flowing at all well.. have to push hard when writing.. not really pleased about it at all”

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Posted 4 years ago

“Excellent is what I would say.”

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Posted 4 years ago

“Quick and reasonably priced.”

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Posted 4 years ago

“lovely product, I bought it as a gift and it definitely pleased. came swiftly and well wrapped. no plastic!”

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Posted 4 years ago

“Very good speedy service”

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Posted 4 years ago

“Very pleased with the prompt service”

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Posted 4 years ago

“Wonderful writing instruments and a great range of coloured inks”

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Posted 4 years ago

“Great prices, fast dispatch. Will use again”

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Posted 4 years ago

“Excellent as always.”

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Posted 4 years ago

“Prompt delivery, overall great service and competitive pricing. Thank you !”

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Posted 4 years ago

“Bought some genuine refills for a Lamy ball-point pen. Competitive price, good selection of sizes and colours, quick despatch and free postage above a minimum order value. Excellent service.”

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Posted 4 years ago

The Pen Company is rated 4.9 based on 9,708 reviews