The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,504 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,504 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

Write Your review

Tell us how The Pen Company made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very fast delivery and item as described. A great service. Would definitely use this company again.”

Helpful Report

Posted 4 years ago

“Very informative and helpful, so easy to correspond with. My daughter loved her pen and pencil, the quality of which was second to none. Overall experience and service, excellent - an outstanding company.”

Helpful Report

Posted 4 years ago

“Good website and good delivery”

Helpful Report

Posted 4 years ago

“Good range of products. I was pleased to find my Visconti fountain pen ink cartridges. I would use this company again.”

Helpful Report

Posted 4 years ago

“The pen took a couple of weeks to arrive, but it arrived in time for me to present it to my Grandson for his birthday.”

Helpful Report

Posted 4 years ago

“Very efficient service - our order arrived promptly despite being close to Christmas. The postage was very fair for the size of the parcel, unlike most companies - thank you.”

Helpful Report

Posted 4 years ago

“Ordered some Lame refills - best price I could find and delivery relatively prompt”

Helpful Report

Posted 4 years ago

“First of all, I appreciate the quality of product. I appreciate how fast my emails were answered. Delays due to COVID were approached in a very professional way. I highly recommend this service.”

Helpful Report

Posted 4 years ago

“Very nice Pen! And very quick delivery eventhough it was engraved :)”

Helpful Report

Posted 4 years ago

“I purchased the pen for my husband. He was pleased.”

Helpful Report

Posted 4 years ago

“Great product; fast efficient service”

Helpful Report

Posted 4 years ago

“Really quick delivery and really good customer service”

Helpful Report

Posted 4 years ago

“Very easy to deal with and prompt delivery. I have previously used Paperblanks diaries in a slightly different format. It would be helpful to have a picture of the page layout. I believe this year I have a year planner and not a diary - difficult to assess from the description”

Helpful Report

Posted 4 years ago

“Only needed refills for Parker Pen but couldn't believe how well packed or how quickly they arrived at the height of the Christmas period. Highly recommend this Company.”

Helpful Report

Posted 4 years ago

“Good selection, however quite expensive.”

Helpful Report

Posted 4 years ago

“Arrived on time well packaged lovely presents The recipients very happy with the pens”

Helpful Report

Posted 4 years ago

“Excellent service. The pen I ordered came the next day and i am very satisfied with it.”

Helpful Report

Posted 4 years ago

“I buy a diary from The Pen Company each year as they sell the Paperblanks range. There was a supply problem with the 2022 diaries and a very helpful gentleman told me which ones were available. I received the diary in the next post. Good old fashioned service.”

Helpful Report

Posted 4 years ago

“Excellent choice of products. Prompt service.”

Helpful Report

Posted 4 years ago

“Excellent service, my lovely diary arrived in good time.”

Helpful Report

Posted 4 years ago

The Pen Company is rated 4.9 based on 9,504 reviews