The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,504 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,504 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

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“Delivered quickly. Pleased with product.”

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Posted 4 years ago

“Really good range of top quality products at great prices. Item arrived quickly and in perfect condition. Fantastic service. Thank you 😊”

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Posted 4 years ago

“I have used the pen company to buy a diary each year for several years and their prices and delivery are always first class.”

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Posted 4 years ago

“The order was despatched promptly even though I had requested engraving and my husband loves his Kaweco brass pen! I would certainly recommend The Pen Company.”

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Posted 4 years ago

“Ordered a pen and pencil set for my stepson with his name on it for school. Items were ordered for Christmas and were delivered within 2 weeks of ordering. Stepson was over the moon with these. I would recommend and will certainly be buying from this company again in the future.”

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Posted 4 years ago

“Great service every time.”

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Posted 4 years ago

“Excellent service, knowledge and communication. I would absolutely recommend The Pen Company to anyone.”

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Posted 4 years ago

“Nice pen well engraved. Thank you”

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Posted 4 years ago

“Fast, reliable and good value”

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Posted 4 years ago

“Required refills in stock, easy to order and pay, correct items received swiftly in secure packaging. Excellent service.”

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Posted 4 years ago

“Competitive price, especially with free shipping. Arrived within 2 days”

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Posted 4 years ago

“Was very pleased with my pen refill and cost and speedy delivery.”

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Posted 4 years ago

“Great bottled ink.”

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Posted 4 years ago

“The go to place for my annual paperblanks diary purchase. Good prices and rapid delivery. Very happy”

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Posted 4 years ago

“Hello, I received the pen in excellent condition, in a nice packaging: it is a pleasure to write with it. I had wanted to buy it for some time but did not dare because of the price. Your offer is the most advantageous I have found. Excellent exchange with the seller. The only mistake (I think due to Brexit) is the € 14 tax that I had to pay to the French state to withdraw it ... patience. Thanks and happy new year.”

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Posted 4 years ago

“I have made two separate orders in the last month with this company and, despite it being in the lead up to Christmas with the inevitable delivery delays, this company delivered extremely promptly. Well done!”

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Posted 4 years ago

“As always PERFECT service, my wife and I are never disappointed and it's nice to use a company that cares about it's customers !”

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Posted 4 years ago

“I was extraordinarily surprised and impressed when my order arrived the very next day. I shall certainly use the Pen Company again. Excellent range of writing inks !”

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Posted 4 years ago

“Spectacular, good response to emails and great friendliness and prompt service King regards”

The Pen Company 5 star review on 28th December 2021

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Posted 4 years ago

“Always give very good service. Would recommend.”

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Posted 4 years ago

The Pen Company is rated 4.9 based on 9,504 reviews