The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,708 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,708 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

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“Pen was delivered quickly. It was as described on the web site. It writes very smoothly. I am pleased I also ordered the ink converter to refill with ink rather than using plastic cartridges. I am very pleased with the Lamy pen and the service.”

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Posted 4 years ago

“Excellent customer service. Order processed, shipped and received within a week.”

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Posted 4 years ago

“After waiting for Pelikan to supply the M1000 for about a year, TPC could finally ship the pen. Very good price. The pen arrived quickly and had a perfect nib.”

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Posted 4 years ago

“Very helpful, responded to any and all questions I had in a very timely fashion, kept me informed when the item would ship etc.”

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Posted 4 years ago

“Very helpful response to my enquiry and quick service.”

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Posted 4 years ago

“Good to deal with.”

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Posted 4 years ago

“Excellent servic! Dispatched promptly, well packaged, arrived abroad quickly - and this is a great pen, so convenient in its tri-function, an ingeniously well made writing instrument. Thank you!”

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Posted 4 years ago

“As expected quality product”

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Posted 4 years ago

“Arrived ahead of time. Fitted my pen perfectly. Saved me trawling around the shops looking for this refill. Would certainly recommend this company.”

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Posted 4 years ago

“In stock, good price, delivered next day, well packed and no shipping charge. Now my first stop for anything pen or pencil orientated.”

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Posted 4 years ago

“Order actioned very quickly.Product as expected.”

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Posted 4 years ago

“Online 'Amazon' issue required direct contact and made the whole procedure more satisfactory: questions re. product suitability answered and stuff here by next morning. Very happy and happy to recommend The Pen Shop. GC”

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Posted 4 years ago

“The Seller is Very kind and generosity in communication. The pen price is lower than the time-market, but the quality matches as indicated. The business is very honest. I like to do businesses in future.”

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Posted 4 years ago

“Always great service from this company. Thank you”

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Posted 4 years ago

“Order arrived really quickly and was well packed.”

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Posted 4 years ago

“VERY PLEASED with my recent order of FABER-CASTELL fountain pen 🖋 lightening fast shipping too! 5 🌟 service & prices really competitive also! 😊”

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Posted 4 years ago

“The pen arrived very fast and the engraving was perfect. I thought the packaging from Lamy was less than impressive. I would buy from the Pen Company again.”

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Posted 4 years ago

“Followed through”

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Posted 4 years ago

“Reliable company with good stock and quick delivery. All items arrived by advised delivery date.”

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Posted 4 years ago

“Service was great and I received my refills in a timely fashion. Keep up the great work.”

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Posted 4 years ago

The Pen Company is rated 4.9 based on 9,708 reviews