The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,708 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,708 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful member of staff on the phone who answered all my questions before I placed my order on line.”

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Posted 4 years ago

“I ordered some Staedtler 6B Lumograph pencils for sketching from The Pen Company. I'd found them difficult to get hold of from elsewhere. Very pleased with the price and the free postage. They were also delivered within a few days. I'll definitely order again. Thank you !”

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Posted 4 years ago

“Good products, good prices, good delivery - all A-OK”

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Posted 4 years ago

“prompt despatch, good quality & price”

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Posted 4 years ago

“Very quick despatch and delivery!”

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Posted 4 years ago

“I couldn't believe how quickly I received my parcel! Ordered in the afternoon and received in the next day's post.”

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Posted 4 years ago

“Review of the product: Nice design and quite smooth when writing. Review of The Pen Company: Great service. They kept communicating with me about my order since one of the ordered products was out of inventory. I respect the responsibility of The Pen Company.”

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Posted 4 years ago

“Excellent Service from The Pen Company. Easy to use Web site, ordering swift and uncomplicated, and delivery next day. All round brilliant, would thoroughly recommend.”

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Posted 4 years ago

“Excellent communication via email, item was delivered quickly and the engraving was perfect! Thank you 😊”

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Posted 4 years ago

“Excellent quality at excellent prices and quick delivery. Will definitely come back again soon to purchase more items”

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Posted 4 years ago

“Excellent company and product, will definitely use them again.”

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Posted 4 years ago

“Easy to find the right pen part I needed, delivery was in good time too. Great service.”

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Posted 4 years ago

“Excellent service and satisfied customer/ writer Wright DJ.”

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Posted 4 years ago

“You had the perfect refill for my pen. It arrived on time and works great. Thank you.”

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Posted 4 years ago

“My go-to pen., pencils & accessories. Great range of luxury and affordable brands. My son recommended The Pen Company to me and I recommend The Pen Company to friends looking for a wide selection of brands etc and very quick delivery. Makes shopping easy.”

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Posted 4 years ago

“Very fast and reliable. Grest range of products”

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Posted 4 years ago

“Timely and helpful communications from James made for a seamless transaction. I appreciated his help in navigating my options and the order arrived promptly. Beautifully monogrammed and packaged, it made a lovely gift for our recent graduate. It was a pleasure doing business with The Pen Company.”

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Posted 4 years ago

“Great service, super fast delivery.”

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Posted 4 years ago

“Quick and efficient delivery. Competitive pricing. I'll be back!”

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Posted 4 years ago

“I ordered a couple of Faber-Castell pens and some spares for my FC pencil. The website was straight forward to use and the order was promptly delivered. Good service, thanks Pen Company....”

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Posted 4 years ago

The Pen Company is rated 4.9 based on 9,708 reviews