The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,704 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,704 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

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“Great service. Fast delivery and great communication. I will definitely come back to this shop. Thank you.”

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Posted 1 month ago

“Ordered my 2027 diary as I do every year from The Pen Company - easy to order and fast delivery as ususal.”

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Posted 1 month ago

“Very good service and quality products”

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Posted 1 month ago

“Quality responce/service for qualty products.”

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Posted 1 month ago

“Excellent and very efficient specialist supplier”

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Posted 1 month ago

“Very good service and product at a good price, very satisfied.”

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Posted 1 month ago

“Quick shipping the the US and exactly what I needed”

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Posted 1 month ago

“Excellent friendly service, prompt delivery. MA Graduate thrilled with pen.”

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Posted 1 month ago

“Used the pen company for several years now and the service has been impeccable every time.”

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Posted 1 month ago

“Kaweco fountain pen was delivered very quickly. Price was very competitive. Pen is very well made and came in box as advertised. No separate tariffs were applied and everything handled in a single transaction - reducing the complexity of the delivery. Delivery made via postal mail.”

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Posted 1 month ago

“Easy transaction ordering by telephone”

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Posted 1 month ago

“The service was excellent and the selection just what I was looking for.”

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Posted 1 month ago

“Ordering was easy. So much choice! Delivery on time and diary carefull6 packaged. Top marks.”

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Posted 1 month ago

“I reached out to The Pen Company as I was having difficulty sourcing a replacement ink refill for my Cartier pen. The chap was extreme helpful, gave me instructions how to measure and pointed me in the right direction. Happy to say they are great! Thank you”

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Posted 1 month ago

“This was my first order with The Pen Company and I was very impressed with everything. The ordering process was very easy and knowing that I wasn't going to get hit with extra costs (I'm in the United States) was really wonderful. Shipping was very fast too - especially from coming that far from me. I am very impressed and will not hesitate to purchase from The Pen Compay in the future. Thank you for making my order easy and for a great pen!!!”

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Posted 1 month ago

“Good value robust products (pens)”

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Posted 1 month ago

“Was present for my son. He loves it”

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Posted 1 month ago

“Superb help - nothing PenCompany doesn't know about huge range and age of pens. Quick professional service and support”

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Posted 1 month ago

“Great product, service and delivery- will use again”

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Posted 1 month ago

“Great item quality and engraving service!”

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Posted 1 month ago

The Pen Company is rated 4.9 based on 9,704 reviews