The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,522 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,522 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The experience of buying from the company was very straightforward and easy. Price seemed good as well. Would definitely use them again.”

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Posted 2 months ago

“Pen refill is one I needed, hard to find. Great service. Fast shipping.”

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Posted 2 months ago

“Very happy with my purchase and overall service”

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Posted 2 months ago

“The seller is super. Fast and wonderful delivery. This fountain pen surprised me. I use "Sepia" ink, it goes on and keeps the line wonderfully. The balance of price and quality is super😀😀😀”

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Posted 2 months ago

“Very prompt service and supply!”

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Posted 2 months ago

“The pen cartridges arrived quickly, and item was as described. Sensible value, look forward to trying out my new cartridges soon.”

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Posted 2 months ago

“Very good service. I needed some refills for a a pen that has multi colours to select, I have not been able to find anything suitable for ages and then came across this company. The only other place I found these refills was in Germany and shipping cost made them prohibitively expensive. So pleased to have the pen back in use and at at a very reasonable cost. Shipping wad fast and the refills were well packed.”

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Posted 2 months ago

“Had exactly what I needed and everything from ordering to delivery went very smoothly”

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Posted 2 months ago

“There is not much left to say about The Pen Company, only that they live up to for their well known reputation. I had the privilege of receiving assistance from Mr. Jake, who was very kind and helpful; Thanks to his involvement, I managed to obtain a rare item. A 100% reliable company.”

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Posted 2 months ago

“While I was skeptical initially of it is a genuine writing instruments’ dealer and if they can handle international orders. But my experience was quite satisfying. I got one of my favorite pens at a decent price compared to some of the US vendors.”

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Posted 2 months ago

“Everything arrived on time.”

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Posted 3 months ago

“The website is very user friendly & the products offered are reasonably priced. The delivery is also super quick!”

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Posted 3 months ago

“Excellent service: Refills for my Parkers and for an obscure souvenir pen.”

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Posted 3 months ago

“Great service, my ink was delivered safely and arrived within two days of placing the order. Very happy.”

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Posted 3 months ago

“Fair price, quick service, and goods well packed for trans-oceanic delivery.”

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Posted 3 months ago

“I ram enjoying writing with my Lamy pen and I especially like the individualising of it by having my name written on the pen cap. A really nice touch.”

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Posted 3 months ago

“Fabulous ink and I asked for it to be delivered on a specific date - and it was!”

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Posted 3 months ago

“Great products offered at fare pricing. Oops since my order there has been a price increase. Regardless they have the inventory. G 9/10”

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Posted 3 months ago

“My order arrived promptly and as described. I've purchased Lamy Joy fountain pain with 3 different colours ink cartdridges and 1.5 nib. The pen writes beautifully. I'm a left handed.”

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Posted 3 months ago

“The Momento Magico is the most comfortable pen I’ve ever had, and its 1.5ml ink capacity makes it an excellent pen for daily journaling. The Amethyst variant is gorgeous, and it has markings that make it a true unicorn. I ordered mine ground down to Japanese EF, and I’m very happy with the result—it’s a true EEF that’s wet enough so it’s not scratchy, very smooth, no skips, no hard starts. This is my second Magico from Appelboom (the first one being the Pietra Salata), both customized, and both perfect. 10/10, easy!”

The Pen Company 5 star review on 29th March 2026

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Posted 3 months ago

The Pen Company is rated 4.9 based on 9,522 reviews