The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,334 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,334 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

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The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very pleased with my Sailor pen and the faultless service provided.”

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Posted 1 month ago

“Very easy website, a good range of products and very promptly sent.”

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Posted 1 month ago

“Despite one ltem not being available for timely dispatch a suitable substitute was suggested and readily delivered. I was regularly kept updated on the progress of the delivery. This arrived on time in good order. Overall a very wide range of products and a supportive service.”

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Posted 1 month ago

“The calendar was as described, fast delivery”

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Posted 1 month ago

“It was made easy to track and came promptly”

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Posted 1 month ago

“PERFECT as always ! I have never had any issues, always delivered within 3 days and a pleasure to deal with ! 👍”

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Posted 1 month ago

“This company always comes up trumps whenever I have dealt with them”

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Posted 1 month ago

“Very nice company. All arrived safely packed and no delays”

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Posted 1 month ago

“Order arrived very quickly, well packaged and exactly as described. Thank you! Will definitely be back 😊”

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Posted 1 month ago

“Received what I ordered in timely fashion”

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Posted 1 month ago

“Fabulous product range and, above all, top notch customer service.”

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Posted 1 month ago

“Viss OK, esmu laimīga! Priecīgus Ziemassvētjus!”

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Posted 1 month ago

“Product performs as well or better than advertised, shipment was quick and arrived promptly. No unexpected fees, all questions about tariff charges were answered up front.”

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Posted 1 month ago

“The Lamy pen and notebook were exactly as described, couldn't be more pleased. Thank you.”

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Posted 1 month ago

“Very nice company to deal with, the pencil leads are good quality and great value for money”

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Posted 1 month ago

“My 2026 diary was delivered in good time. It was very well packaged and my diary arrived in perfect condition. The Pen Company obviously cares about its customers.”

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Posted 1 month ago

“Always receive excellent service when I place an order.”

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Posted 1 month ago

“The diary is a Christmas present for our daughter. FC gives her one every year so that's a recommendation!”

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Posted 1 month ago

“I order my diary from this company every year. Never a problem. Would recommend.”

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Posted 1 month ago

“Prompt delivery and well packaged.”

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Posted 1 month ago

The Pen Company is rated 4.9 based on 9,334 reviews