The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,522 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,522 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

Write Your review

Tell us how The Pen Company made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection of products and fast delivery service.”

Helpful Report

Posted 2 months ago

“Always excellent. Easy to order and prompt delivery. Recommended.”

Helpful Report

Posted 2 months ago

“So happy with the product I purchased and the service from this company was exceptional and would highly recommend this company”

Helpful Report

Posted 2 months ago

“Excellent customer service, a very fast response and resolution from James. I would recommend.”

Helpful Report

Posted 2 months ago

“My order was processed in a timely manner. Pen received, was just as I saw online. New condition. And exactly what I whated. No issues. Would definitely consider doing business with Pen Company again.”

Helpful Report

Posted 2 months ago

“An exemplary pen store. Great selection of brands, pricing and service. Of the dozen or so pen stores I patronize, The Pen Company is one of the best. Thank you.”

Helpful Report

Posted 2 months ago

“I'm very happy with my new kaweco blue stonewashed! Its a beauty and great pocket pen. Delivery was reasonable for overseas destination and nicely packed. Thank you 🙏🏽”

Helpful Report

Posted 2 months ago

“It's groovylicious. It writes great.”

Helpful Report

Posted 2 months ago

“My order was almost wonderful. Relatively quick shipping, nicely packaged. But I had one bottle of ink that leaked. Lost a portion and it ruined a few of the bottles’ labels. Reached out to the company and did not get a response. Unfortunate. Otherwise would’ve been a great review.”

Helpful Report

Posted 2 months ago

“A good company and good service!”

Helpful Report

Posted 2 months ago

“Lovely inks. Great service.”

Helpful Report

Posted 2 months ago

“The items came as advertised. Reasonable prices compared to other sellers.”

Helpful Report

Posted 2 months ago

“Excellent service from this company. The parcel arrived promptly and was well packaged, as well as being priced very competitively. Would be happy to use The Pen Company again in the future. Thank you!”

Helpful Report

Posted 2 months ago

“Packing arrived undamaged and My Kaweco Pens Paper Box with the pen was intact. Excellent Packing. Shipping cost is very pocket friendly. All the Kaweco Sport pens I bought from this webshop write very smoothly out of the box without problem in Fine Nib. Customer service person Mr. James is very responsive and quickly answers the doubts. I had an amazing experience buying from this web shop. Delivery time 15 days by India Post from date of order placed. May take more time in Customs clearance is customs is having backlog or high scrutiny in country like Brazil. Looking to buy more products from them.”

Helpful Report

Posted 2 months ago

“Excellent service and value for money”

Helpful Report

Posted 2 months ago

“Efficient and I would order through them again.”

Helpful Report

Posted 2 months ago

“Excellent service and quick delivery”

Helpful Report

Posted 2 months ago

“The package and delivery were great! Highly recomend”

Helpful Report

Posted 2 months ago

“Really good service from The Pen Company whenever I have ordered from them. Most recently I ordered a pen as a treat for myself on the Monday and it arrived at my house the next day. Pen is fantastic and the price was cheaper than any of the other places I could see. Will definitely continue to use this business”

Helpful Report

Posted 2 months ago

“Perfect as always. Thank you”

Helpful Report

Posted 2 months ago

The Pen Company is rated 4.9 based on 9,522 reviews