The Pen Company Reviews

Name: The Pen Company
Address: The Pen Company, Unit B2 Astonbury Lane, Aston, Hertfordshire
Rating: 4.94

4.9 Rating 9,510 Reviews

96 %

of reviewers recommend The Pen Company

4.9

Based on 9,510 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01438 880758

Email:

sales@thepencompany.com

Location:

The Pen Company, Unit B2 Astonbury Lane, Aston
Hertfordshire
SG2 7EG

Write Your review

Tell us how The Pen Company made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

The Pen Company 5 star review on 18th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great and easy service. Choose pen, add personalisation and arrived within a couple of days. Lovely gift”

Helpful Report

Posted 4 years ago

“Superb service and excellent items. Loved the name engraving option. Thoroughly recommend.”

Helpful Report

Posted 4 years ago

“Am a returning customer :) Very satisfied with The Pen Company.”

Helpful Report

Posted 4 years ago

“Very pleased with the services provided by the Pen Company when I needed accessories and refills for my writing instruments. Would highly recommend them.”

Helpful Report

Posted 4 years ago

“The pen arrived well packaged and in good time, thank you!”

Helpful Report

Posted 4 years ago

“Great experience. Shipping to US was a little slower than expected but no fault of seller.”

Helpful Report

Posted 4 years ago

“Excellent inks, customer service”

Helpful Report

Posted 4 years ago

“Prompt, easy, competitively priced”

Helpful Report

Posted 4 years ago

“Perfect delivery to Switzerland and excellent service - would always do again and can be fully recommended.”

Helpful Report

Posted 4 years ago

“Great place to get hard-to-find items and the postage rates are superb!”

Helpful Report

Posted 4 years ago

“Such a helpful company. Great customer service.”

Helpful Report

Posted 4 years ago

“excellent service”

Helpful Report

Posted 4 years ago

“Order arrived as promised”

Helpful Report

Posted 4 years ago

“Found exactly what I was looking for easy to order excellent value”

Helpful Report

Posted 4 years ago

“I placed an order. It was filled and arrived as promised in a well-packed box. I got exactly what I wanted when I wanted it.”

Helpful Report

Posted 4 years ago

“Great service. Bough an engraved Pilot VP. Good comminucation and speedy delivery”

Helpful Report

Posted 4 years ago

“The service was good,but unfortunately for me the inner ink holders did not fit my Parker pen, as the amount paid was small I have not return it”

Helpful Report

Posted 4 years ago

“Low prices, fast shipment to Germany and fair shipment costs.”

Helpful Report

Posted 4 years ago

“Simply easy, great service!”

Helpful Report

Posted 4 years ago

“Been buying Paperblanks diaries for over 15 years, the delivery was next day and packaged well. Thank you”

Helpful Report

Posted 4 years ago

The Pen Company is rated 4.9 based on 9,510 reviews